Senior Product Manager (Customer Experience & Health Products) Jobs in Nairobi, Kenya
Senior Product Manager (Customer Experience & Health Products) Jobs in Nairobi, Kenya
Our client, Kasha Technologies Ltd , a fast-growing startup e-commerce company in East Africa focused on women’s health and personal care is looking for a dynamic, innovative and result-orientated individual to fill in the following position in Nairobi:
Senior Product Manager – Customer Experience & Health Products
Reporting to the Chief Technology Officer, the Senior Product Manager – Customer Experience & Health Products will be responsible for working with cross-functional teams to design, build and roll-out products that deliver the company’s vision and strategy.
Principal Accountabilities
Leading products vision & strategy and launching market leading products
Building a platform for the company to interact with customers in a direct and personified manner in offline- and online markets, on top of social media platforms, web, mobile apps and call center
Steering the company to be a trusted and innovative partner and leading in product development with company’s grant & B2B partners globally
Working with multiple teams in the development of products including close follow-up with all key stakeholders
Building deep connections with customers through user research, site visits, events and personal conversations to ensure products address gaps in the market
Creating competitive landscape and market analysis to promote research about existing products services
Evaluating promotional plans to ensure that they are consistent
with product line strategy and that the message is effectively conveyed
Key Qualifications and Experience
A Degree in Business, Technology or a relevant field.
At least Five (5) years’ experience in driving product strategy and launching successful consumer products
Experience in developing products in the sector of health will be an added advantage
Practical experience with design thinking, user-centric design (UCD), and human-centered design (HCD)
Strong affinity for metrics and data to guide product development and expansion
Ability to build and maintain good relationship with business stakeholders
Strong communication skills, both written and verbal
How to Apply
Interested candidates are requested to forward their updated CVs to
recruit@virtualhr.co.ke stating the subject heading “SENIOR PRODUCT MANAGER – CUSTOMER EXPERIENCE & HEALTH PRODUCTS” by Tuesday, 29th September 2020 clearly indicating their current and expected remuneration (MUST), daytime telephone contacts and addresses of three referees.
Only shortlisted candidates will be contacted.
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