Sappi Sales Manager Jobs in South Africa
Sappi Sales Manager Jobs in South Africa
This role reports to the Sales Manager II.
The main responsibilities of the job are:
Handle resolution of customer complaints relating to product sales and services.
Record customer feedback through structured Customer Relationship Management, with scheduled visits per customer.
Regularly review credit risk of all customers in conjunction with the credit control department on any current customer business as well as new accounts.
Identify opportunities to improve sales where pricing would limit the opportunity and make proposals to take advantage of the opportunity.
Conduct pricing negotiations within the limits of authority for the sales division.
Support specific cost-saving and margin enhancement projects
Understand and execute budget and forecast plans as prepared by the Sales Manager II
Make budget proposals on marketing requirements to ensure effective sales management.
Implement sales and marketing strategy for customer portfolio.
Offer support to the Sales Manager II in generating recommendations for the development of the strategy.
Growing of sales to new and existing customers in line with Sappi’s overall growth targets, with a focus on EBITDA.
Participate in the monthly sales and operational planning meeting
Support customers by reviewing product requirements and informing the supply chain of required allocations
Manage a group of customers to achieve designated sales targets through the implementation of appropriate and unique sales services
Anticipate planning horizons and customer requirements for the next 6-12 months
Work with SA Credit Risk to determine and provide for customer credit facility requirements
Manage debtors book for product portfolio and facilitate account query resolution between customers and Sappi
Ongoing follow up on orders and receivables on a weekly basis and coordinate with finance to secure payment from customers
Own and manage customer relationships, to foster customer alliances and partnerships
Manage clear targets in terms of revenue and volume for specific customers
Manage customer-specific initiatives in line with the strategy
Maintain a high service offering at the customer level by observing and gathering valuable information and optimising on this information
Creatively supporting customers by developing or designing new relationships/products
Develop and implement customer activity plans to reach agreed sales targets.
Monitor and review customer activity plans.
Manage
customer forecasts and ensure that stock levels are maintained
Awareness of relevant Sappi Ethics, Values and legislation and conduct duties in compliance to these (POPIA, Competition law)
Maintain an overview of customer trends identified by the Account Manager and make use of these to facilitate optimal sales service
Prepare a weekly report on significant commercial or sales impact on the portfolio.
Prepare a key account report on sales, potential future sales and opportunities for growth.
Attending industry body meetings to understand customer demands and make recommendations on product development.
Support Sales Manager II with a competitive environment in which their customers operate
Implement sales and marketing strategy for sales portfolio
Gather and analyse market information for product portfolio in each region
Work with Supply Chain Team to analyse customer needs and the effective routes to market
Find new customers
Anticipate situations and maximize business
Support and assist in the innovation processes opportunities
Identify sales leads as existing or new customers
Communicating new product development to prospective clients
Manage a portfolio of accounts including the total transaction with customers to achieve long term success
Align all activities in the product portfolio to adhere to agreed processes and procedures
Negotiation contracts with customers
Responsible for the development and review of the performance of subordinates
Oversees the responsibilities of the account manager
Supports the training and development of subordinates
The ideal candidate should have:
B degree or relevant qualification
Relevant experience in the containerboard profile (5 years)
Sales experience (8 years)
Minimum 8 years sales/marketing relevant experience preferably in the pulp and paper industry, Industrial Chemicals/products
For more information and application details see;Sappi Sales Manager Jobs in South Africa
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