Sales and Marketing Administrator (Analytics) Jobs in Kenya
Sales and Marketing Administrator (Analytics) Jobs in Kenya
SummaryOur client in the building and construction industry and specializing in manufacturing of building insulation materials is looking to hire a Sales and Marketing Admin who will be responsible for sales data analytics, E-marketing and support of Business Development & Sales Departments.
Duties and Responsibilities
Data Management:
Ensure that the prospects database is filled in by the sales agents with all the required information as per template and is updated at all times. In addition, the sales admin should give feedback to the sales manager on noncompliance by sales agents.
Compile customer feedback and market survey data on a monthly basis as per guidelines.
Carry out regular/monthly cleaning of the prospects database to ensure data uniformity.
Prepare and submit weekly sales activity analysis /productivity ad hoc reports from the prospects database and SAGE system that may be required from time to time by various stakeholders.
Sales prospects profiling so as to maximise on sales conversion rates by monitoring the sales agent’s activities, volume of quotation per week and month, activity report weekly and monthly & the hit ratio.
Commitment to excellence, provide prompt and courteous service to all customers, actively creating positive relationships and service efficiency.
Proactively address sales cycle times for sales processes while escalating issues and following up, where necessary, with the requisite departments.
Provide the sales manager and production team with a monthly forecast from the sales pipeline.
Devising effective territory sales and marketing strategies.
Mentoring and interacting with members of staff at all levels to foster growth and encourage development among the senior management team and all other members of staff.
Discovering sales opportunities through consumer research
Participating in industry or promotional events to cultivate customer relationships.
Operations Support:
Co-ordinate back office sales activities seamlessly on behalf of sales agents and the customers. Compliance to set rules and regulations to enhance interdepartmental cohesion and team work
Order posting and progression up to delivery.
Manage in-house accounts/existing accounts/repeat sales and ensure outstanding trade debts are collected in conjunction with the sales manager.
Assisting in
coordinating and arrange for product presentation meetings / focus group meetings with specifiers.
Keeping track, reviewing and analyzing the sales prospects/ pipeline by product line & making use of all project/customer databases available to the company and updating of the same.
Ensuring strict adherence to sales business processes and policies. E.g. sales agents have correctly & completely filled out New Customer forms, Credit application forms, documented customer / sales agents’ agreements. In the event that there are any forms not done as per procedure/policy to advise the sales manager.
Liaison with production department and other departments to ensure that products are available and turnaround time is observed to meet agreements with customers.
Use personal judgment and initiatives to develop effective and constructive day to day solutions to challenges and blocks in the sales business activities and procedures.
Preparation of the weekly & monthly sales data for review by the sales manager.
Qualifications
Bachelor’s Degree in Business Administration or economics, statistics, or equivalent.
3-5 years working experience, preferably as a Sales data analyst or marketing, sales or related administration with data management areas.
Strong working knowledge with computers and the relevant packages
A good working knowledge of E-Marketing tools.
Exceptional interpersonal and customer service skills.
Experience with industry software such as CMR, SAGE, etc
Proficiency with word processing and spreadsheet software.
Excellent written and verbal communication skills.
Self driven and ability to work with minimum supervision
How to Apply
Qualified candidates are encouraged to send CVs quoting relevant skills and experience to recruitment@britesmanagement.com
Interviews will be conducted on a rolling basis until the position is filled
Only the shortlisted candidates will be contacted
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