Safaricom Sales Account Relationship Manager Jobs in Kenya

Safaricom Sales Account Relationship Manager Jobs in Kenya

Description

We are pleased to announce the following vacancy in the Enterprise Sales & Retention – Large Enterprise and Public Sector within the Enterprise Business Unit Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

Detailed Description

Reporting to the Sector Manager - Enterprise Sales & Retention - Corporate & Public, the position holder will develop and manage relationships and service experience among Financial Services and Insurance (FSI) Organizations to ensure growth, profitability and retention.

Job Requirement

To identify growth, upselling and cross-selling opportunities within FSI Sector i.e. Banking, Micro-Finance, Sacco’s and Insurance Organizations

Develop Strategic plans for Account/ Relationship engagement and ensure implementation of tactical plans including pipeline management

Develop strong relationships at CXO level within the Target Market List (TML) and wider Buying Centers to understand mid-to-long term Organizations objectives.

Drive identification and adoption of relevant segment propositions

Formulate Account Development Plans, Opportunity Roadmaps and Pipeline Management for sales cycle

To effectively manage the existing and new accounts through improved customer experience by managing end to end process and

ensure compliance to service agreement requirements

Develop and execute customer ring fencing strategies in FSI Vertical

To respond to enterprise customer related issues so as to provide consistent quality of service and get excellent customer rating

To prepare weekly and monthly reports on Sales Performance and Market Insights from day to day engagements.

Qualifications

Job Requirements

Degree in Commerce/ ICT or Business related;

Sales experience of 4-5 years preferably managing in a B2G or B2B environment;

Knowledge/ Work experience in ICT and Financial Sector will be an added advantage;

Strong relationship building skills, preferably from a major blue chip company;

Drive identification and adoption of relevant segment propositions

Safaricom Sales Account Relationship Manager Jobs in Kenya

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