Safaricom OSS Engineer Jobs in Kenya
Safaricom OSS Engineer Jobs in Kenya
We are pleased to announce the position of an OSS Engineer II in the Converged Services Operations within the Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
Brief Description
Reporting to the Manager – Operation Support Systems, the position holder will be responsible for the end-to-end support for all OSS monitoring and probing systems and access management for OSS systems. The responsibility shall but will not be limited to support for network Management systems, Umbrella Systems, Network Probing and Customer management systems and access management.
Job Responsibilities
Providing end to end proactive monitoring of operations support systems and maintenance, including managing level two and level three incident and problem management and optimizing the business outcome.
Developing and executing automation scripts and maintenance jobs
Implement proactive measures to ensure system uptime of implemented systems.
Retire legacy systems and drive usage of new systems.
Ensure system and service availability for all OSS systems.
Ensure all faults reported are resolved within agreed timelines.
Document resolutions and resolve tickets.
Follow up with the vendor or 3rd parties to ensure all escalated tickets are resolved on time.
Implementing changes on all OSS systems
Participate in implementation and support of all OSS projects.
Ensure all new systems meet Safaricom standards.
Ensure any new vulnerabilities identified within OSS systems are fixed.
Assist Internal and External auditors while auditing OSS systems.
Implement user access controls on all OSS systems.
Implementation and Monitoring of capacity on probes, SoC and CEM systems
System administration of OSS Systems
Monitor systems capacity utilizations, Backup/Restore and BCPs
Lead regular vendor support review meetings.
Ensure systems and probes capacity is monitored.
Support customer care users on SMS escalation
tools
Maintaining an Asset register for both IT and Telco
AI Native capabilities – predictive/proactive/cognitive maintenance
Developing and maintaining cloud solutions in accordance with best practices.
Develop and implement data pipelines that extracts, transforms and loads data into an information product that helps to inform the organization in reaching strategic goals
Work on ingesting, storing, processing and analyzing large data sets
Create scalable and high-performance web services for tracking data
Translate complex technical and functional requirements into detailed designs
Qualifications - External
Degree in Computer Science/Telecom engineering /electrical& electronics engineering/IT
Minimum of 2 years working experience in a busy heterogeneous IT environment, of which 1 year should be in a GSM environment, working knowledge of LAN/WAN principles, working knowledge of Linux, databases, IoT, NFV and SDN, Big data, Microservices, Restful Open APIs, Android, IoS, HTML, CSS, JavaScript, SQL, NoSQL, XML, JSON, YAML, Perl/Python, bash Scripting and Java/C#
Should demonstrate proficiency in Data Cleaning, Data analytical and presentation skills.
Machine learning and AI skills
Knowledge of working with python, Java, VB.NET or C#.
Knowledge of visualization tools e.g. PowerBI, Tableu, Qlik Sense, etc
Microservices architecture
Working knowledge of Big data systems , SQL and NoSQL database management systems with strength in MySQL, Oracle, Sybase, PostgreSQL, MongoDB.
For more information and application details see;Safaricom OSS Engineer Jobs in Kenya
Find daily jobs in Kenya. Jobs - Kenya jobs. Search our career portal & find the latest Kenyan job positions, career opportunities & jobs in Kenya.
Jobs in Kenya - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Kenya.
Find your dream job from 1000s of vacancies in Kenya posted and updated daily - click here!
Click here to post comments
Join in and write your own page! It's easy to do. How? Simply click here to return to Best Africa Jobs.
