Safaricom Business Governance and Operations Lead - Jobs in Kenya

Safaricom Business Governance and Operations Lead - Jobs in Kenya

We are pleased to announce the following vacancy of Business Governance and Operations Lead within the Channels & Distribution Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.


Brief Description
Reporting to the Head Route to Customer, the position holder will be responsible for tracking business results, performing cost-benefit analyses and monitoring key OKRs


Responsibilities

Identify areas of efficiency across all business procedures

Monitor daily operations and address potential issues when they arise

Oversee processes that meet business objectives and ensure compliance

Monitor financial data vis a vis performance and recommend solutions that will improve performance

Manage data collection for updating operations metrics to achieve productivity targets, reduce cost per unit, and deliver excellent customer service

Spearhead audits, and ensure implementation of the recommended audit actions

Provide advisory support management on designing, implementing and enhancing business controls

Facilitate the flow of information to the Regions on key actions that can be taken to uplift performance

Provide business insights to address key issues in trade affect delivery of key OKRs

Partner with cross-functional teams to improve proprietary tools and systems

Coach, guide and lead the Business Governance and Operations team

Ensure that the team delivers business expectations and that the team is fully motivated, engaged

and energized


Qualifications

At least +6 years management of sales experience in a fast-paced organization

Strong general and financial management & operations

Qualified accountant (ACCA/ACA or CIMA)

A proven track record in drawing on experience when making decisions and analyzing plans

Proven ability to lead audits and implement Governance structures.

Experience in the use of data analysis tools such as IDEA, ACL.

Experience in managing business operations.

People management, with the demonstrated ability to motivate and grow high performing teams.

Financial and account reporting experience

Excellent reporting, communication and stakeholder engagement skills

Strong interpersonal skills and ability to communicate with all levels of management.

Proven ability to self-start and effectively manage multiple assignments.

Certified Internal Auditor (CIA) or Certified Information Systems Auditor (CISA) qualification will be an added advantage.


How to apply
For more information and job application details, see; Safaricom Business Governance and Operations Lead Jobs in Kenya

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