Sacco FOSA Managers Jobs in Kenya

Sacco FOSA Managers Jobs in Kenya

Reporting to Head, FOSA, this position is to plan, organize and coordinate the FOSA
operations and ensure effective and efficient delivery services to the satisfaction of
members/customers’ expectations.

Key responsibilities include:

Leadership

Leads the branch team in the provision of efficient services.

Sets goals and objectives for the branch staff and regularly evaluates their
performance.

Coaches and mentors the branch team
Management

Effectively manages and coordinates the branch operations at minimal costs.

Ensures that the branch is always appropriately staffed.

Department’s goals/Objectives

Aligns the branch operations to the Department’s strategic goals/objectives

Contributes to the departmental Plan

Creates awareness to the branch staff on the department’s goals/objectives.

Ensures his/her branch adherence to the department’s set out goals/objectives

Periodically reviews his/her branch performance based on the set-out goals/objectives

Customer Service

Leads the branch in the delivery of superior customer service

Ensures that the branch adheres to the approved customer service charter and all
queries raised at the branch level are promptly handled to the satisfaction of the
customer/member.

Ensures his/her branch staff are regularly trained on delivering superior customer
service.

Cash Management

Ensures that the Head Teller always adheres to the approved cash holding limits .

Ensues that the branch strictly adheres to the approved cash management Policy

In conjunction with HR department disciplines branch staff that breach the Cash

Credit Management

Works closely with the credit department to ensure customer’s/member’s loans are efficiently processed and promptly paid as per the approved service level agreement.

Policies and Procedures

Ensures

that the branch operation’s manual is strictly adhered to

Strives to ensure FOSA operations are aligned to best practices

Ensures his/her branch adheres to corporate governance principles as laid down
in the SASRA regulations.

Budgets

Prepares branch operational budget for approval by the Head of FOSA

Monitors the branch approved budgets

Ensures branch strictly adheres to the approved budget

People Management

Effectively manages the branch staff.

Sets performance goals/objectives for the branch staff and regularly monitors their
performance.

Appraises Branch staff.

Reports

Prepares monthly, quarterly and annual branch reports

Other responsibilities

Undertakes any other responsibilities as may be assigned from time to time.

Candidate should have: -

5 years of experience

Bachelor’s degree in business related field

Professionally Post Graduate in Business Administration, Marketing, Customer
Service and related areas.

Member of ICPAK with good standing

Technical Skills include: -

Business savvy,

Accounting,

Marketing,

Management skills,

Computer skills,

Customer Service Skills and

Creative an Innovative.

How to Apply

Interested candidates should apply online by 8th February 2019

For more information and job application details, see; Sacco FOSA Managers Jobs in Kenya

Find jobs in Kenya. Jobs - Kenya jobs. Search our career portal & find the latest Kenyan job positions, career opportunities & jobs in Kenya.

Jobs in Kenya - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Kenya.

Find your dream job from 1000s of vacancies in Kenya posted and updated daily - click here!

Click here to post comments

Join in and write your own page! It's easy to do. How? Simply click here to return to Jobs Kenya.

Army Jobs - Navy Jobs - Military Jobs

Scholarship 2024/25

Current Scholarships 2024/2025 - Fully Funded

Full Undergraduate Scholarships 2024/2025

Fully Funded Masters Scholarships 2024/25

PhD Scholarships for International Students - Fully Funded!

Funding Opportunities for Journalists 2024/2025

Funding for NGOs 2024/2025

Funding for Artists 2024/2025

Funding for Entrepreneurs 2024/2025

✅Over 4500 Current Fully Funded Scholarships for International Students

✅ Undergraduate Scholarships 2024

✅ Masters Scholarships 2024

✅ PhD Scholarships 2024 Click Here!

Free Scholarship Newsletter --- E-mail Address

First Name

Then Don't worry — your e-mail address is totally secure. I promise to use it only to send you Advance Africa Newsletter.