Rwanda Social Security Board Application Engineer Jobs in Rwanda

Rwanda Social Security Board Application Engineer Jobs in Rwanda

About RSSB

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB's vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realising Vision 2050 and the National Strategy for Transformation (NST1).

RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 1.9 trillion Rwf, which is equivalent to 17% of the country's GDP, RSSB invests in key sectors of the economy and plays a crucial role in providing up to 20% of liquidity for the financial sector.

With approximately 12 million members in the above six schemes, encompassing close to 90% of Rwanda's population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution.

As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and overall transformation of Rwanda.

If you are passionate about making a meaningful impact, ready to embrace innovation and change, and eager to work in a dynamic and collaborative environment, then RSSB is the place for you.

Key Duties and Responsibilities

Develop and implement business solutions for our business processes.

Design, configure, and support business systems, applications, and databases.

Troubleshoot and resolve enterprise application issues.

Monitor and optimize system performance.

Provide technical support and troubleshooting for existing ERP systems

Develop and maintain documentation and procedures related to ERP systems

Manage and maintain system security and integrity.

Ensure compliance with applicable policies and procedures.

Train users on enterprise system use and features.

Collaborate with other technical staff to develop and implement solutions.

Provide technical support to users.

Learn new commercial solutions from vendors (ERP or any other internal application etc.)

Provide in-house customization for

IT solutions

Work with business representatives to draft required needs which will be implemented by vendor into a digital solution

Work on the customization of internal tools and work closely work with software vendors

Performing analysis on software application functionality and suggesting improvements.

Ensuring effective front-end and back-end functionality of applications.

Consulting with the engineering team, internal users, and clients to improve application performance.

Managing code migration across environments to ensure continued and synchronized functionality.

Establishing the root causes of application errors and escalating serious concerns

Keeping a record of configuration changes and scheduling application updates.

Documenting processes and monitoring application performance metrics.

Providing front-end support to clients and colleagues in other departments.

Perform any other duties related to application/system field as may be assigned from time to time

Key Qualifications and Experience

The successful candidate must have at least:

Bachelor's Degree in Computer Science, Information Technology, or any relevant field

2 years relevant experience or any similar experience in service delivery, engineering or IT support

Key Competencies

Technical Competencies:

The incumbent must have experience implementing and supporting business applications.

The role holder must have deep understanding of Microsoft 365 solutions, Oracle ERPs, or SAP or modern business applications

The incumbent must have strong skills in scripting language like Python, .NET, java, TS, etc.

The role holder must have knowledge of modern enterprise systems, applications, and databases

Behavioral Competencies:

Must demonstrate impeccable customer service focus, strategic thinking, and strong ethical background with an ability to resist and zero tolerance for corrupt, political and other undesirable influences

Must be able to establish and maintain constructive and effective relationships with key stakeholders and staff alike

Must be open to change and adapt established methods for new uses within the institution

How to Apply

For more information and job application details, see; Rwanda Social Security Board Application Engineer Jobs in Rwanda

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