Ruff 'n' Tumble Customer Engagement Officer Jobs in Nigeria
Ruff 'n' Tumble Customer Engagement Officer Jobs in Nigeria
Main Objective of The Job Achievement of the organization’s strategic objective by focusing on supporting the customer experience unit in ensuring excellent customer engagement and also translate Ruff’n’Tumble’s core value of customer satisfaction into the customers day to day reality.
Responsibilities / Deliverables / Outcome
Weekly Health Check Call
Trendsetters Engagement via Calls, Emails, SMS
Inactive Customers Engagement
Prospective Customers Engagement
Customer Database Management
Customer Satisfaction Telephone Survey & Feedback Reporting
Store support and attend to store enquiries
Confirmation of store credit usage
Telemarketing - Communication of ongoing offers/promotions
Telesales – Conversion to Sales through telephone engagement
Customer Enquiries Management
Engaging on Loyalty Programme.
Requirements
Candidates should possess a Bachelor's Degree with a minimum of 4 years work experience.
How to Apply
Interested and qualified candidates should send their detailed CV to:
recruitment@ruffntumblekids.com using the Job Title as the subject of the email.
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