Rotawn Energy & Logistics Waiter and Waitress Jobs in Nigeria

Rotawn Energy & Logistics Waiter and Waitress Jobs in Nigeria



Job Description

Greet and Seat Guests:
  • Welcome guests warmly upon arrival.
  • Escort them to their tables or seating areas.
  • Provide menus and inform guests of daily specials or promotions.

    Take Orders:
  • Take accurate food and drink orders from guests.
  • Answer questions about the menu, including details on ingredients, preparation methods, and pricing.
  • Make recommendations based on guests' preferences.

    Serve Food and Beverages:
  • Deliver food and drinks to tables in a timely and professional manner.
  • Ensure that guests have everything they need, such as utensils, napkins, and condiments.
  • Monitor guest satisfaction and address any issues or requests promptly.

    Maintain Cleanliness:
  • Keep tables, chairs, and lounge areas clean and tidy.
  • Clear plates, glasses, and utensils from tables when guests are finished.
  • Assist in resetting tables for the next guests.

    Process Payments:
  • Present checks to guests at the end of their visit.
  • Handle payments, including cash, credit cards, and other forms of payment.
  • Provide accurate change and receipts.

    Assist with Lounge Operations:
  • Collaborate with other staff members to ensure smooth operations.
  • Assist with inventory management, such as restocking supplies.
  • Report any maintenance or safety issues to management.

    Provide Exceptional Customer Service:
  • Ensure guests have a memorable experience by being attentive, friendly, and responsive.
  • Handle guest complaints or concerns professionally and escalate to management if necessary.
  • Build rapport with regular guests to encourage repeat business.

    Qualifications
  • Previous experience in a
    similar role is preferred but not always required.
  • Basic knowledge of food and beverage service.
  • High school diploma or equivalent.

    Key Skills Required:
  • Strong communication and interpersonal skills.
  • Excellent customer service and hospitality skills.
  • Ability to work in a fast-paced environment.
  • Attention to detail and accuracy.
  • Basic math skills for handling payments.
  • Ability to stand for long periods and carry heavy trays.

    Salary
  • N80,000 monthly.

    How to Apply

    Interested and qualified candidates should forward their CV and Cover Letters to: recruitment@rotawn.com using the position as the subject of the email.

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