Roofings Group Sales Executive Jobs in Uganda

Roofings Group Sales Executive Jobs in Uganda

Roofings Group is the leading manufacturer of quality steel and plastic building products in East Africa. We are currently seeking to recruit a highly motivated, technically experienced, and competent persons, with zeal to perform beyond expectations and excited to Join a (30) years leading steel manufacturer.

Key duties and responsibilities

• Answer customers' questions about products, prices, availability, and product uses.

• Ensure that customers have been served excellently from the time of getting the order to the time of dispatch.

• Quote prices by use of price list, credit or contract terms, and delivery dates.

• Issue invoices and delivery notes for customers.

• Follow up on customer production orders and ensure timely deliveries.

• Convert all potential prospects from walk in customers to sales.

• Receive, record and forward customer complaints to management for corrective and preventive actions.

• Provide outstanding customer service to improve customer satisfaction and relationship hence maintaining documentation to track customer requests and inquiries.

• Receive sales orders from customers, confirm payment status and log in for production and delivery.

• Keep customers informed on the status of their orders and availability of material thereby liaising with production teams on timelines to achieve the delivery.

• Ensure speedy loading and delivery of customer orders by liaising with materials and dispatch team.

• Follow up with Finance/Accounts for timely updates, funds confirmation and receipting as per requests sent.

• Generate and share constructive ideas that may lead to improvement in the ordering process.

• Follow up with the customers in case they are no longer coming to buy.

• Share the payment details made by clients with accounts department to confirm the receipt of the same.

• Any other responsibilities assigned to the job holder by the supervisor from time to time.

Required Qualification, Skills & Experience

• A Minimum of four (4) years’ experience in the sales and marketing field preferably from a Steel Manufacturing company

• Bachelor’s degree in business administration or any equivalent course from recognized university.

• Training in business related field

• Good interpersonal skill and Computer Knowledge is essential.

• Problem-solving skills and a proactive approach to customer service

Should be able to speak a minimum of five (5) of the following languages below:

• Runyakitara,

• Runyankole,

• Rukiiga,

• Rutooro/Runyoro.

• Rufumbira

• Kinyarwanda

How to Apply

Send application, CV and academic documents in one PDF format to hr@roofingsgroup.com

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