Restaurant Supervisor Jobs in Kiambu

Restaurant Supervisor Jobs in Kiambu

Our Client, in the Hospitality / Entertainment Industry in Thika Town, Kiambu County is seeking to recruit an experienced Restaurant Supervisor.

Position Title:

Restaurant Supervisor

Role Objective:

The individual must be an enthusiastic leader who ensures both staff and customer satisfaction at all times in the restaurant.

The person should maintain exceptional standards and professionalism.

This person should assist the Restaurant Manager to effectively run and attain set sales targets.

Responsibilities

A creative individual with initiative and proactive ideas to generate sales

Excellent communicator able to interact confidently with clients from all levels in the society

Ability to anticipate customer needs and take action immediately

General commercial awareness and knowledge of current business trends

Compile reports and oversee cash managemet

Ensure customer’s meals and drinks are prepared and served as per the set standards

Support the Manager to implement various procedures in operations

Set the service, quality standards, targets, and strive to achieve them with the team

Assist the Manager with wages control

Ensure there is adequate security in the restaurant at all times

Ensure that the service team are well groomed at all times

Pay attention to detail in all aspects of the customers stay at the Restaurant and resolve complaints promptly

Coach and Mentor team members to ensure they are motivated always and attain maximum performance

Delegate work effectively and

fairly to all team members

Compile daily timesheets and duty rotas accurately

Convene all planning meetings with team members’ i.e. daily, weekly, monthly

Undertake any other duties as may be required by Management

Qualifications

O Level Certificate

Certificate of good conduct

Conversant with health and safety regulations

Diploma / Certificate in Hotel Service Industry is an advantage

Must have at least 3-5 years of experience as a Restaurant Supervisor

Person Specification

An individual who listens, is organized and customer focused

Team player with excellent communication skills (verbal and written)

A well-groomed leader who solves problems promptly

Reliable, flexible and detail oriented individual of high integrity

An accountable person with strong work ethics and ability to work under pressure

How to Apply

If you are interested in the position and meet the above qualifications, send your application to recruit@fivetalentsafrica.com indicating the position title Restaurant Supervisor on the subject line by Friday the 27 September 2019.

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