Restaurant Supervisor Jobs in Kenya

Restaurant Supervisor Jobs in Kenya



Duties and Responsibilities

  • Coordinate daily operations including service, housekeeping, production, purchasing, and admin to ensure efficient operations.

  • Deliver excellent service and maximize customer satisfaction.

  • Respond efficiently and accurately to customer complaints.

  • Ensure compliance with sanitation and safety regulations.

  • Estimate future needs for goods, kitchen utensils, and cleaning products.

  • Regularly review market prices and research new suppliers

  • Control operational costs and identify measures to cut waste.

  • Promote the Restaurant brand in the local community through word-of-mouth and other relevant channels.

  • Recommend ways to increase customer reach

  • Manage the restaurant’s good image and suggest ways to improve it.

  • Organize and supervise shifts.

  • Train new and current employees on proper customer service practices

  • Appraise staff performance and provide feedback to improve productivity.

  • Implement policies and protocols that will maintain future restaurant operations.

  • Create detailed reports on weekly, monthly, and annual revenues and expenses.

    Key Requirements Skills, experience and qualification

  • Diploma or Degree in Hospitality or relevant field of study

  • Minimum 3 years on a similar role

  • Good leadership and people management skills

  • Good in planning and organization skills

  • High integrity in managing the business process

  • Proven customer service skills

  • Ability to work under minimum supervision and deliver results.

    How to Apply

    If you meet the above qualifications, skills and experience send CV urgently to jobs@britesmanagement.com quoting the job title as the subject line on your email

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