Restaurant Supervisor Jobs in Kenya

Restaurant Supervisor Jobs in Kenya

Restaurant Supervisor

Job Summary: We are seeking a detail-oriented, reliable, experienced restaurant supervisor to join our growing team. In this position, you will play a key role in managing all aspects of our restaurant business. You will be expected to deliver a high-quality experience to our customers and motivate our staff to ensure excellent customer service.

Duties and Responsibilities:

Oversee all front of the house restaurant operations

Ensure customer satisfaction through promoting excellent service

Respond to customer complaints tactfully and professionally

Maintain quality control for all food served

Analyze staff evaluations and feedback to improve the customer’s experience

Project future needs for goods, kitchen supplies, and cleaning products; order accordingly

Oversee health code compliance and sanitation standards

Look for ways to cut waste and decrease operational costs

Generate daily, weekly, and monthly reports

Ensure that new employees are trained and provide ongoing training for all staff

Supervise the team and act as the main liaison between customers and hotel staffs

Assigning duties and coordinating operations to ensure customers are happy

Perform any other duty as may be assigned from time to time

Requirements and Qualifications:

Diploma in Hospitality Management, Food and Beverage or other related field preferred

A minimum of 2 years’ experience in hotel or hospitality industry as a supervisor.

Front and back of house experience is a plus

Strong working knowledge of food and beverage service

The ability to manage in a diverse environment with focus on client and customer services

Ability to communicate effectively with clients, senior management, and all staff

Ability to respond effectively to changing demauter literate

Strong supervisory and leadership skills

Planning and reporting skills

Decisive and critical thinker

Honesty and high level of integrity

How to Apply

Applicants who meet the above are required to send their applications to recruitment@optiven.co.ke by 24th october 2018 with “RESTAURANT SUPERVISOR” being the subject of the email with detailed CV names & addresses of three referees.

Only shortlisted candidates will be contacted.

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