Reposebay Human Resources Receptionist Jobs in Nigeria

Reposebay Human Resources Receptionist Jobs in Nigeria




Job Summary

  • Our client is looking for a receptionist that can provide a positive guest experience by providing exceptional customer service and efficient front desk operations.

  • He/She will be the first point of contact for guests and visitors, responsible for greeting, checking-in, and checking-out guests, as well as addressing their inquiries and needs.

  • They will also contributes to maintaining a smooth flow of communication within the hotel and between various departments.

    Responsibilities

    Guest Services:

  • Greet and welcome guests upon their arrival at the hotel in a friendly and professional manner.

  • Perform guest check-in and check-out procedures accurately and efficiently, following established protocols.

  • Provide information about hotel facilities, services, and local attractions to guests.

  • Handle guest requests and concerns promptly and appropriately, striving to exceed guest expectations.

    Front Desk Operations:

  • Answer phone calls, respond to emails, and handle reservations, cancellations, and modifications using the hotel's reservation system.

  • Maintain accurate records of room availability and guest accounts.

  • Process payments and manage cash transactions, ensuring accuracy and security.

    Communication and Coordination:

  • Communicate effectively with other hotel departments, such as housekeeping, maintenance, and concierge, to ensure smooth guest experiences.

  • Relay messages, packages, and information to guests and appropriate staff members.

  • Maintain a log of guest requests, incidents, and important information to ensure proper follow-up.

    Administrative Tasks:

  • Keep the front desk area organized, neat, and presentable at all times.

  • Assist in administrative duties, such as filing, data entry, and maintaining guest records.

  • Prepare and distribute necessary reports to relevant departments.

    Problem Solving:

  • Handle guest complaints
    and concerns with professionalism, finding appropriate solutions and escalating issues as needed.

  • Address any technical difficulties related to the hotel's reservation and check-in systems.

    Qualifications

  • Bachelor's Degree from reputable university (additional education or hospitality-related training is a plus).

  • Strong communication and interpersonal skills.

  • Customer-service oriented with a positive attitude.

  • Proficiency in using computers and hotel reservation systems.

  • Multitasking abilities and the capacity to work under pressure.

  • Attention to detail and accuracy in handling financial transactions.

  • Professional appearance and demeanor.

  • Ability to work shifts, including evenings, weekends, and holidays.



    How to Apply

    Interested and qualified candidates should send their most recent CV to: hr.intern@reposebayhr.com using "Receptionist" as the subject of the mail.

    Find Latest Jobs in Nigeria Today - Recruitment in Nigeria Job - Nigerian Jobs - in Nigeria - Job Vacancies in Nigeria

    Search our career portal & find the latest Nigerian job positions, career opportunities & jobs in Nigeria.

    Jobs in Nigeria - banking jobs in Nigeria, IT jobs in Nigeria, accounting jobs in Nigeria, NGO jobs in Nigeria, business administration in Nigeria, ICT jobs in Nigeria, UN jobs in Nigeria, procurement jobs in Nigeria, education jobs in Nigeria, hospital jobs in Nigeria, human resources jobs in Nigeria, engineering jobs in Nigeria, teaching jobs in Nigeria, and other careers in Nigeria.

    Oil and Gas job vacancies in Nigeria, MTN jobs in Nigeria, job vacancies in Nigeria for fresh graduates.

    Federal government jobs in Nigeria, job vacancies in Nigeria Federal Civil Service.

    Find your dream job from 1000s of vacancies in Nigeria posted and updated daily - click here!

    • Click here to post comments

    Join in and write your own page! It's easy to do. How? Simply click here to return to 1 Best Africa Jobs.

    Scholarship 2024/25

    Current Scholarships 2024/2025 - Fully Funded

    Full Undergraduate Scholarships 2024 - 2025

    Fully Funded Masters Scholarships 2024 - 25

    PhD Scholarships for International Students - Fully Funded!


    Funding Opportunities for Journalists 2024/2025


    Funding for NGOs 2024/2025


    Funding for Artists 2024/2025


    Funding for Entrepreneurs 2024/2025

  • ✅Over 4500 Current Fully Funded Scholarships for International Students 2024
  • ✅ Undergraduate Scholarships 2024
  • ✅ Masters Scholarships 2024
  • ✅ PhD Scholarships 2024 Click Here!
    _
  • Jobs in Kenya
  • Jobs in Uganda
  • Jobs in Ethiopia
  • Jobs in Nigeria
  • Jobs in South Sudan
  • Jobs in South Africa
  • Jobs in Rwanda
  • Jobs in Zambia
  • Jobs in Malawi
  • Jobs in Ghana
  • Jobs in Tanzania

    ***