Rentokil Initial Credit Controller Jobs in Uganda

Rentokil Initial Credit Controller Jobs in Uganda



Key Responsibilities

  • Carry out debt collection and consistently meet and maintain collection targets, including the targeted number of effective calls per day

  • Keep a log of all correspondences with customers by updating your debtors register with relevant commentary every time. Complete all required actions of the Dunning Process timely

  • Maintain a realistically low incidence rate of bad debt in line with the monthly targets, by ensuring no rollover

  • Anticipate developments, and identify accounts that may require special attention and flag them early

  • Handle disputed accounts by collecting all relevant information and documents to reconcile customer queries

  • Undertake reconciliations, and compile documentation and necessary reports for necessary action by management

  • Maintain accurate individual records and performance statistics for the debtors in your portfolio

  • Obtain sufficient information to assess the risk of new and existing customers

  • Work within guidelines provided and as per the Credit Policy, and report to the AR Team leader

  • Close liaison with all colleagues in service and sales to ensure effective coordination of collection activity, sarong of client information,the target being timely collections and query resolution

  • Provide accurate advice on debt management, queries, VAT issues etc

  • Involvement in the reconciliations analysis of ledger accounts and invoicing history

  • Liaise with invoicing team on Credit Control queries for prompt resolution

  • Ensure all relevant details are provided to the rider to facilitate collection without unnecessary problems

  • Undertake ad-hoc responsibilities as required

    Requirements:

    Key requirements

    ● A diploma or degree qualification in any business course

    ● A good grasp of the Company's services

    ● At least one year experience as a Credit Controller

    ● Strong orientation/connection with the values of service, relationships and teamwork and Customer!

    ● Ensure delivery of excellent sales results, goals and initiatives and excellent customer service.

    ● Negotiation skills

    ● Coaching skills

    ● Client service orientation

    ● High energy level / self motivated /

    ● Teamplayer / collaborative / initiative / innovative / persuasive

    ● High integrity / disciplined / structured / determined / tenacious

    ● Inspirational

    ● Well developed communication skills (written / verbal / non-verbal)

    ● Ability to form high level customer relationships

    ● Planning and organizing / work management

    ● Computer literacy -( MS word, Google, Excel and Internet)

    ● Numeric and Presentation skills

    ● Self-drive and initiative in current role


    How to Apply

    For more information and job application details, see; Rentokil Initial Credit Controller Jobs in Uganda

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