Regional Service Centre at Entebbe Training Assistant Jobs in Uganda

Regional Service Centre at Entebbe Training Assistant Jobs in Uganda

Org. Setting and Reporting

The Department of Operational Support (DOS) was established to provide end-to-end operational support, advisory services and other solutions to operating entities across the Secretariat, including departments, offices away from headquarters, peace operations, and regional commissions.

The Regional Service Centre in Entebbe, Uganda (RSCE), was established in July 2010, following the adoption of General Assembly resolution 64/269. The Centre provides efficient, client-oriented and scalable services with the goal of moving transactional, non-location-dependent administrative functions to the Centre from its client entities.

This includes transactional elements of human resources, finance, multimodal movement and control, personnel and cargo transport and information and communications technology (ICT) support.

In addition to these services, the Office of the Chief RSCE and support offices through the Deputy Chief RSCE provides overall guidance on the operations of the RSCE including strategic planning, communication, budgeting, human resources management, property management, quality assurance and business intelligence, conference services, record keeping and archive management, and audit response and risk management.

This position is located in the Regional Training and Conference Centre (RTCC) of the RSCE. The Training Assistant at this level reports to the Chief of Unit/Section.

Responsibilities

Within delegated authority, the Training Assistant will carry out the following duties:

Coordinate and organize all logistical aspects of various training delivered by trainers, consultants or external training providers.

Assist in the annual training needs assessment of Clients; liaise with participants, training providers, external partners and Training focal points throughout the organization; make travel arrangements; preparing training material; providing on-site support.

Draft Terms of Reference; raise purchase requisitions; consolidate training feedback; ensure correctness of invoices.

Monitor and review budget and expenditure reports for various training events; liaise with various counterparts on purchase requisitions, invoices and reclassifications; advise on the most cost-effective options for running training courses.

Provide logistical and administrative support in the organization of conferences.

Act as a backup for other General Service staff in the Training section; provide input to/ editing and proofreading of documents.

Contribute to the development, delivery and evaluation of training and development programmes for RSCE Client Missions. These programmes encompass a range of activities including inter alia, technical and substantive training, safety and security, induction training, leadership and management, communication skills and planning.

Support the designing of specific training programmes to meet unique mission operational requirements and staff development needs as well as systems or methods to disseminate information to mission staff on training and development opportunities. Provide administrative and logistical support to the planning and delivery of a variety of training and learning activities through learning management systems and/or automated applications. Advise staff members on the availability of learning activities and procedures at the RSCE.

Collect, collate and maintain statistical data on training activities particularly through automated systems and applications.

Undertake research on a range of training related issues and assist in the monitoring of training and preparation

of notes/ reports. Liaise with military and UN police training officers in the Client Mission to ensure that integrated training is developed and delivered to meet cross-cutting needs. Prepare written responses to queries concerning training related matters.

Perform other duties as and when required by the Supervisor.

Competencies

Professionalism – Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.

Communication - Speaks and writes clearly and effectively; Listens to others, correctly interprets messages from others and responds appropriately; Asks questions to clarify, and exhibits interest in having two-way communication; Tailors language, tone, style and format to match audience; Demonstrates openness in sharing information and keeping people informed.

Client Orientation - Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; Establishes and maintains productive partnerships with clients by gaining their trust and respect; Identifies clients’ needs and matches them to appropriate solutions; Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems.

Education

High school diploma or equivalent is required.

Work Experience

A minimum of five (5) years of progressively responsible experience in the field of design, delivery and/ or evaluating training courses or related areas such as assessing training needs and planning training programmes is required. The minimum year of relevant experience is reduced to three (3) for candidates who possess a first level degree or higher.

Experience working in a United Nations common system field operation (inclusive of peacekeeping, political missions and UN agencies, funds and programmes) – or similar international organization or non-governmental organization - in a conflict or post-conflict setting is desirable.

Experience in delivering training for adults is desirable.

Experience working in a multicultural and/or international work environment is desirable.

Experience in a shared service center is desirable.

Technical training in design and delivery of training to adults and the design and provision of adult learning opportunities is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For the advertised post, fluency in English is required. Knowledge of another UN official language is desirable.

How to Apply

For more information and job application details, see; Regional Service Centre at Entebbe Training Assistant Jobs in Uganda

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