Regional Service Centre at Entebbe Communications Assistant Jobs in Uganda

Regional Service Centre at Entebbe Communications Assistant Jobs in Uganda



Org. Setting and Reporting

The Department of Operational Support (DOS) was established to provide end-to-end operational support, advisory services and other solutions to operating entities across the Secretariat, including departments, offices away from headquarters, peace operations, and regional commissions.

The Regional Service Centre in Entebbe, Uganda (RSCE), was established in July 2010, following the adoption of General Assembly resolution 64/269. The Centre provides efficient, client-oriented and scalable services with the goal of moving transactional, non-location dependent administrative functions to the Centre from its client entities.

This includes transactional elements of human resources, finance, multimodal movement and control, personnel and cargo transport and information and communications technology (ICT) support.

In addition to these services, the Office of the Director RSCE and support offices through the Deputy Director RSCE provides overall guidance on the operations of the RSCE including strategic planning, communication, budgeting, human resources management, property management, quality assurance and business intelligence, conference services, record keeping and archive management, and audit response and risk management.

This position is located in the Communications Unit in the Office of the Director RSCE in Entebbe, Uganda. Within the delegation of authority and under the supervision of the Chief of Communication, the incumbent is responsible for supporting the Communications Unit and administer communication duties not limited to to the sourcing and identification of materials from suppliers, maintaining databases and files related to the communication function and supporting in the development and implementation of communications function in the Communications Unit

Responsibilities

Content Creation:

  • Gathers information for the development of content for RSCE web and social media channels and provides the same to the Chief of Communications.

  • Update the channels as well as maintaining files, databases, and systems relevant to RSCE digital presence.

  • Types out and formats the data for social media and digital channels.

  • Sends the typeset data to Chief of Communications for approval and then uploads the information to social media and digital channels once approved.

  • Assisting with outreach to local media, civil society organizations, Government and National NGOs and producing and dissemination of information aimed at local and international media and organizations about the RSCE.

  • Design and produce captivating and functional visuals, infographics, captions for RSCE digital networks by being proactive and creative.

  • Draft reports, newsletter content, and other materials of interest to internal and external audiences to be reviewed by the team and supervisor before publication.

  • Assists in exchange of information between the Chief Communications and other stakeholders and client missions.

    Administrative and Logistical Support:

  • Assisting the Chief Communications in organizing trainings and workshops on communication practices for the Centre Develops and updates databases for all communication projects and activities and files in a shared folder that can be accessed by all members of the communication Unit.

  • Develops and maintains a database of all suppliers and vendors that supply the Communications unit and archives all correspondences in a shared spreadsheet in the Communications unit shared folder.

  • Prepares and implements acquisition plan for purchasing supplies and communications products for the Communications unit.

  • Update the channels as well as maintaining files, databases, and systems relevant to RSCE digital presence.

  • Assisting in analyzing current events of impact to RSCE, public opinion and press and advising Chief of Communications on appropriate actions is a continuing task.

  • Gathering information for the development of content for RSCE web and social media channels and update the channels as well as maintaining files, databases and systems relevant to RSCE digital presence is a continuing task.

  • Assisting the Chief Communications in organizing trainings and workshops on communication practices for the Centre as assigned on a needs basis.

  • Supporting regular meetings within the team
    and with other stakeholders is a continuing task.

  • Assisting in exchange of information between the Chief Communications and other stakeholders and client missions is a continuing task.

  • Drafting reports, newsletters, and other materials of interest to internal audiences is a continuing task and is reviewed by the team and supervisor before publication.

  • Preparation of communications products and content is a continuing task.

  • Assisting with outreach to local media, civil society organizations, Government and National NGOs and producing and dissemination of information aimed at local and international media and organizations about the RSCE is on a need's basis.

  • Design and produce digital communication materials (newsletters, reports, leaflets, etc.) by being proactive, creative and innovative is on a need basis.

  • Assist in managing the RSCE digital Platforms including enhancing the quality of information and identification of opportunities for content development and improvement is continuing task.

  • Design and produce captivating and functional visuals and infographics is on a need basis.

  • Deploy RSCE Digital Platform traffic analysis tools to analyze and set KPI, identify key trends, priorities developing patterns, and streamline the website accordingly is on a need basis.

  • Design and publish digital content for social networks is a continuing task.

    Meetings and Events:

  • Provides administrative support to the Comms team in organizing regular unit meetings and take minutes and notes for the communications unit and for the Chief of Communications and other stakeholders.

  • Assists chief of Communications by following up on assignments with Communications Team members and updates the activity database.

  • Provides administrative and logistical support for organizing trainings and workshops on communication practices for the Centre under guidance from the Chief of Communications.

  • Provide administrative and logistical support for communications team and ODRSCE events organized at the RSCE.

    Competencies

    Professionalism:

    Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges.

    Communication:

    Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors' language, tone, style and format to match the audience; demonstrates openness in sharing information and keeping people informed.

    Teamwork:

    Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Builds consensus for task purpose and direction with team members. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position.

    Education

  • High school diploma or equivalent is required.

    Work Experience

  • A minimum of seven (7) years of progressively responsible experience in administration, communication and public relation or related area is required.

  • At least (5) years of progressively responsible experience within the United Nations common system or similar international organization or non-governmental organization is desirable.

    Languages

  • English and French are the working languages of the United Nations Secretariat. Fluency in English is required. Knowledge of French is desirable.

    How to Apply

    For more information and job application details, see; Regional Service Centre at Entebbe Communications Assistant Jobs in Uganda

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