Regional Service Centre at Entebbe Associate Human Resources Officer Jobs in Uganda

Regional Service Centre at Entebbe Associate Human Resources Officer Jobs in Uganda

Org. Setting and Reporting

The Department of Operational Support (DOS) was established to provide end-to-end operational support, advisory services and other solutions to operating entities across the Secretariat, including departments, offices away from headquarters, peace operations, and regional commissions.

The Regional Service Centre in Entebbe, Uganda (RSCE), was established in July 2010, following the adoption of General Assembly resolution 64/269. The Centre provides efficient, client-oriented and scalable services with the goal of moving transactional, non-location-dependent administrative functions to the Centre from its client entities.

This includes transactional elements of human resources, finance, multimodal movement and control, personnel and cargo transport and information and communications technology (ICT) support.

In addition to these services, the Office of the Director RSCE and support offices through the Deputy Director RSCE provides overall guidance on the operations of the RSCE including strategic planning, communication, budgeting, human resources management, property management, quality assurance and business intelligence, conference services, record keeping and archive management, and audit response and risk management.

These positions are located in the Onboarding and Separation Service Line (OSSL) and the Uniformed Personnel Service Line (UPSL) . The Associate Human Resources Officer at this level reports to the Service Line Manager.

Responsibilities

The Associate Human Resources Officer will be responsible for the following duties:

• Manage the determination and implementation of benefits and entitlements of RSCE Clients mission staff covering life and career events from pre-appointment to beyond separation.

• Accountable for ensuring transparency, accuracy and assuring full compliance with Staff Regulations and Rules.

• Accountable for the integrity, transparency and equity of the management of RSCE resources, particularly the contracts, benefits, and entitlements management.

• Advise clients’ missions on benefits and entitlements, staff rules and regulations, HR guidelines and promotes collaborative and client-oriented approach, sharing knowledge and best practice.

• Advise client missions on matters related to benefits and entitlements, fostering partnerships with them.

Administration of Entitlements:

• Administer, certify and approve the processing of benefits and entitlements in full compliance with Staff Regulations and Rules.

• Determine, verify and approve financial entitlements related to contracts such as appointments, reassignments, and ongoing entitlements.

• Administer and provide advice on salary and related benefits, travel, and social security entitlements.

• Streamline payment and entitlement procedures to deliver optimal client service.

• Make accurate determination of entitlements of personnel transactions.

• Ensure timely processing and approving payments.

• Ensure accurate processing of financial entitlements to reduce recoveries, advances and other exceptional payments.

• Ensure full transparency of the administration of Benefits and entitlements.

Human Resources:

• Identify areas for improving processes and HR policies and developing the RSCE business requirements to maximize efficiency and simplify procedures.

• Monitor the work of the Human Resources Assistants in carrying out human resources administrative transactions including preparation of personnel actions and processing of contracts.

• Make recommendations to improve HR policies and guidelines as related to the Service Lines.

• Enhance work efficiency through constant evaluation and analysis of human resources processes.

• Recommend, create and maintain knowledge management for benefits and entitlements.

• Ensure that Umoja contains accurate and comprehensive and comprehensive coverage of benefits and entitlements.

• Continuous learning and development for human resources staff by keeping abreast with HR best practices.

• Conduct training courses on Benefits and Entitlements.

• Supervise the maintenance the human resources filing system.

Other:

• Identify and analyze staff development and career support needs and design programmes to meet identified needs.

• Provide input and support to further development of and implementation of the service lines.

• Provide induction orientation and briefing to new staff members in the service lines.

• Provide high quality, timely and accurate service to client missions.

• Perform any other duties as required.

Competencies

Professionalism:

Ability to identify issues, formulate opinions, make conclusions and recommendations. Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.

Planning and organizing:

Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently.

Client orientation:

Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients’ needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems.

Education

An advanced university degree (Master’s or Doctorate degree, or equivalent) in human resources management, business or public administration, social sciences, education, or related fields is required. A first-level degree with two additional years of relevant work experience may be accepted in lieu of an advanced university degree in the specified fields of studies.

Work Experience

A minimum of two (2) years of progressively responsible experience in human resources management, administration or related area is required.

Knowledge of Human Resources policies, practices and procedures and ability to apply them in an organisational setting is required.

Experience working in a United Nations common system field operation (inclusive of
peacekeeping, political missions and UN agencies, funds and programmes) – or similar
international organization or non-governmental organization is desirable.

Experience in a shared service Centre is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For the positions advertised, fluency in English is required; and knowledge of French is desirable.

How to Apply

For more information and job application details, see; Regional Service Centre at Entebbe Associate Human Resources Officer Jobs in Uganda

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