RedCloud Technology Account Manager - Southwest Region Jobs in Nigeria

RedCloud Technology Account Manager - Southwest Region Jobs in Nigeria




About the Role

  • As Account Manager, you will play an integral role in developing successful, long-term relationships with a portfolio of clients across Nigeria, connecting with key business executives and stakeholders.

  • Acting as a key point of contact between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.

  • Managing and developing client accounts to initiate and maintain favourable relationships with clients as our product road map evolves.

    Main Responsibilities

  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives

  • Act as a link between Product Engineering and Pre-Sales Teams to ensure accurate and timely resolution of technical issues that may arise during the pre-sales process

  • Assist in the recruitment, assessment, and general management of the Field Activation Officers in assigned territory

  • Provide Sales Support and/or Professional Services for implementation

  • Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors

  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders

  • Forecast and track key account metrics
    Build a solid understanding of the FMCG distribution chain, from end to end

  • Monitor and analyse customer's usage of our product

  • Work with the Sales team to onboard and integrate new clients and developing existing client relationships

    Requirements

    Experience we think you'll need:

  • Strong understanding of digital solutions across Payments, Ordering, Marketing solutions and B2B marketplaces

  • Demonstrated ability to communicate, present and influence
    all levels, including executive and C-level

  • Experience in delivering client-focused solutions

  • Excellent listening, negotiation, and presentation skills

  • Deep digital understanding

  • Keen attention to detail and adherence to deadlines

    Benefits

  • Working with a pioneering provider of eCommerce solutions you will have the opportunity to join an international company who are growing massively, we encourage ambition and creativity.

    Plus, you will get:

  • First Class Salary

  • 25 days annual leave increasing to 26 days after your first 12 months in the business
    Company Equipment



    How to Apply

    For more information and job application details, see; RedCloud Technology Account Manager - Southwest Region Jobs in Nigeria

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