RedCloud Account Manager Jobs in Nigeria

RedCloud Account Manager Jobs in Nigeria



The Role

  • As Account Manager, you will play an integral role in developing successful, long-term relationships with a portfolio of clients across Nigeria, connecting with key business executives and stakeholders.
  • Acting as a key point of contact between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.
  • Managing and developing client accounts to initiate and maintain favourable relationships with clients as our product road map evolves.

    Responsibilities

    What you will be doing:
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
  • Acting as a link between Product Engineering and Pre-Sales Teams to ensure accurate and timely resolution of technical issues that may arise during the pre-sales process.
  • Assist in the recruitment, assessment, and general management of the Field
  • Activation Officers in assigned territory.
  • Provide Sales Support and/or Professional Services for implementation
  • Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors.
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
  • Forecast and track key account metrics.
  • Build a solid understanding of the FMCG distribution chain, from end to end.
  • Monitor and analyse customer's usage of our product.
  • Working with the Sales team to onboard and integrate new clients and developing existing client relationships

    Requirements

    What you should have:
  • Strong understanding of digital solutions
    across Payments, Ordering, Marketing solutions and B2B marketplaces
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
  • Experience in delivering client-focused solutions based on customer needs
  • Proven ability to manage multiple projects
  • Critical thinking and problem-solving skills.

    Benefits
  • Competitive salary
  • 25 days annual leave increasing to 26 days after your first 12 months in the business

    How to Apply

    For more information and job application details, see; RedCloud Account Manager Jobs in Nigeria

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