Recruitment Matters Hotel Manager Jobs in Ghana

Recruitment Matters Hotel Manager Jobs in Ghana

My client has a 4* hotel which is undergoing expansions to have a total of 50 rooms. They are looking for a qualified and experienced manager to run this for them. The ideal candidate will possess strong leadership skills, exceptional customer service expertise, and a thorough understanding of hotel management.

As the Hotel Manager, you will be responsible for overseeing all aspects of the hotel's daily operations, maintaining high standards of service, and fostering a positive and collaborative work environment.

Salary: market related + benefits

Responsibilities:

Oversee and coordinate all hotel operations, including front desk, housekeeping, maintenance, and food and beverage services

Implement and monitor efficient and cost-effective operational systems

Ensure adherence to standards and procedures to maintain the quality of service

Foster a guest-centric culture to ensure exceptional customer service

Train staff in customer service best practices to enhance overall guest satisfaction

Develop and implement staff training programs to enhance skills and knowledge
manage the hotel budget, ensuring financial targets are met

Monitor and control expenses while maximizing revenue opportunities

Implement cost-effective measures without compromising service quality

Develop and implement emergency procedures and protocols

Ensure compliance with health, safety, and sanitation standards

Regularly inspect facilities to identify and address potential safety hazards

Key skills

Strong leadership and organisational skills

Excellent communication and interpersonal abilities

Exceptional customer service expertise

Qualifications

Proven experience as a Hotel Manager or in a similar role within the hospitality industry, preferably in a franchised/branded hotel chain who can bring their experience to the role

A solid background in food and beverage

Good housekeeping knowledge

Knowledge of hotel management software and reservation systems

Understanding of financial and budgetary principles

Qualification in Hotel / Hospitality Management or a related field

How to Apply

For more information and job application details, see; Recruitment Matters Hotel Manager Jobs in Ghana

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