Recruitment Matters Call Centre Agent Jobs in Zambia

Recruitment Matters Call Centre Agent Jobs in Zambia


Job Details

  • This is a customer focussed role, we are looking for a knowledgeable sports fanatic that has a proven track record in customer service to join a small team in Lusaka.

  • The role is for a Customer Call Centre Agent and you must have an interest in sports.

  • We are looking for someone who likes dealing with people, someone that has experience working in a call centre or customer focussed role, someone who is calm, approachable, can work well under pressure and is an all round people person

  • The role will be office based in Lusaka, 8am to 5pm Monday to Friday but will require you to be on call throughout the weekend

  • A good knowledge of football and other current sports, leagues and sports news is vital to the role, personality is also very important in this role as you will be representing the company

  • We are ideally looking for someone that can fluently speak English, Bemba, Nyanja, Lozi and Tonga language .

    Key Skills

    • Personality is key – calm, collected, polite and a people person

    • Good knowledge and interest in current sports leagues and news

    • Can fluently speak English, Bemba, Nyanja, Lozi and Tonga language

    Qualifications

    • 2 years experience in a similar role

    • No formal qualification required at this stage but will be an added advantage

    How to Apply

  • For more information and job application details, see; Recruitment Matters Call Centre Agent Jobs in Zambia

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