Recruitment Matters Africa IT Help Desk Support Technician Jobs in Zambia
Recruitment Matters Africa IT Help Desk Support Technician Jobs in Zambia
Job Details: Our client, one of the largest construction machine manufacturers in the world, is looking for an Auto Electrician to join their team.
Overview
• Desktop/Laptops repairs and maintenance.
• Onsite desktop support (software, hardware and networks).
• Software updates.
• Set up and configuration of new desktops, laptops, etc.
• Configuration of routers and wireless access points.
• Assist with the maintenance of network infrastructure.
• Troubleshooting user problems.
• Assist users with Video and telephonic conferencing as well as presentation setups.
• Receive procured equipment, prepare and install to user requirements.
• Recover equipment no longer required and follow disposal process.
• Ensure that desktop infrastructure includes the latest release of virus protection software.
• Follow escalation process in the event of problems.
• Assisting users with problems on Windows and Microsoft Office packages.
• Printer support.
• Treat all users professionally.
Key Skills
• Ability to explain basic technical concepts and Microsoft packages to other users
• Strong communication skills.
Team player and able to use their own initiative.
Required Skills
3 Years of Experience.
Qualifications
• Minimum diploma in information technology, computer sciences or related course e.g certifications Microsoft.
• 3 – 5 Years relevant experience including systems administration, trouble shooting, PC maintenance, network hardware and software issues.
• Office 365, networking technologies such as VPN, firewalls and LAN technologies.
How to Apply
For more information and job application details, see; Recruitment Matters Africa IT Help Desk Support Technician Jobs in Zambia
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