Recruitment Matters Africa Branch Assistant Jobs in South Africa
Recruitment Matters Africa Branch Assistant Jobs in South Africa
Our client, A well-established multinational logistics company, is looking for a Branch Assistant to join their team.
Job Purpose
The purpose of this role is to ensure the smooth operations of the branch and the fulfillment of customer orders in an efficient and effective manner while adhering to all standard operating procedures.
Main Duties
Accept customer deposits and make payments to drivers with Valid order numbers, following the set standard operating procedures of the company.
Process and perform daily bank collections/transactions.
Completing orders for drivers or clients and issuing cash on behalf of the company.
Provide stellar customer service by greeting customers when entering or leaving the branch and build customer loyalty.
Up-Sell company products and services to customers.
Resolve customer complaints, guide them, and provide relevant information. Keep reports of transactions.
Answer customer questions and call a manager if unable to resolve the issue.
Load all cash received & collected from the bank on the ICFX system and End of day Report.
Load all cash received & collected from the bank on the ICFX system and End of day Report.
Providing support for Government Institutions which use our system.
Follow proper operating procedures in all aspects of the business.
Sending End of Day Reports to Head office on a daily basis.
Sending
petty cash reports after approval from Transport Forex Head Office.,br> Proper management of company funds and ensure it always balances.
Proper administrative duties such as filling and coordinating office activities.
Processing of all border payments which are on the system.
Ensuring the availability of security at all times.
Complying with all applicable laws and regulations of the industry within town.
Adhere to high ethical and professional standards.
Maintain clean and tidy premises at all times.
Take care of office equipment.
Know the Emergency Response Plan and use as guide.
Participate in all Safety, Health Environmental, and Quality (SHEQ) Meetings and Fire Drills.
Ensure Oil Interceptor is clean and that returns are submitted to the laboratory quarterly.
Enforce safety and adhere to Truck Park and company rules, both written and implied.
Dispose of waste as hazardous and non-hazardous separately.
Any other related tasks ordinarily expected.
Key Skills
Knowledge of health and safety standards.
Able to work mornings, evenings, and weekends as needed.
Ability to complete tasks on time with minimal supervision.
Excellent organizational skills.
Required Skills
2 Years of Experience
Qualifications
2-4 years proven experience in a similar role.
A High School diploma or equivalent is advantageous.
Additional courses in relevant fields will be advantageous.
How to Apply
For more information and job application details, see; Recruitment Matters Africa Branch Assistant Jobs in South Africa
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