Rama Limited Jobs in Kenya
Rama LTD IT Officer Jobs in Kenya
Job Responsibilities
Troubleshoot and resolve hardware, connection, printer and software issues
Maintain all IT and IT related equipment and inventories and keep track of all IT equipment at any given moment.
Responsible for the backup of system files, user files and emails and assisting users with these backup processes and recovery of backed up data in case of data loss.
To install, maintain and upgrade a wide range of ICT equipment.
Respond to ICT Support requests in a timely fashion to ensure minimum disruption to Work.
To be trained on the ERP system, solve system problem with system provider efficiently.
Update network applications as required.
Troubleshoot and resolve all problems encountered with hardware and software and escalate requests to the appropriate party, as and when required
Replace or repair defective parts and equipment.
Monitor and Provide technical support for major and/or urgent problems with LAN or any of its components (server crash, firewall, virus attack, hard drive failure, and unauthorized software etc).
LAN Administration: create and modify user accounts and privileges/rights (for network and exchange); manage disk space, printer queues, and internet connection; and update antivirus software and definition files.
Perform File Server backups (weekly full backup, daily incremental on file server, and monthly backups of file server and users data).
Ensure all issues about the ICT systems are timely and accurately responded to.
Configure and execute ICT
Systems backup procedures on a daily basis, as well as test and check the integrity of backups.
Execute all computer and computer related repairs, maintenance and scheduling service for the same.
Ensure smooth running of all IT users based on Win XP, 2000, windows 7 & Vista, Macintosh and Linux.
Assist with computer recycling and arrange for the safe disposal of used toner cartridges.
Come up with a website and update it regularly. Introduce I.T. marketing design of our products.
Offer IT related advice to the management.
Qualifications
Must be able to demonstrate good planning, organizing and coordinating skills
Ability to respond to ICT Support requests in a timely fashion to ensure minimum disruption to Work. highly motivated, go getter and a self starter
The ability to work effectively under time pressure and constraints
Drive for results and achievement
Ability to execute multiple assignments within set deadlines
How to Apply
Applicants to send their applications to hr@ramaltd.com by 25th March 2017
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