Rainforest Alliance User Experience (UX) Engineer (Kenya) Jobs in Kenya

Rainforest Alliance User Experience (UX) Engineer (Kenya) Jobs in Kenya

Position summary:

The Technology department is responsible for the Development, Realization and Implementation of the strategic Digital Product Roadmap for Rainforest Alliance (including all supporting Technology processes), for all Global Business Initiatives and Assurance programs. “Information Office’’is one of the four teams under Technology Department.

It’s responsible for planning and leading implementation of leading technology ecosystem that will enable achievement of the 2030 strategy. Ensure alignment of technology investment and initiatives with the business goals, requirements and expectations and ensure optimal utilization of investments in technology and delivery of services by the technology vendors across the organization.

Within the Information Office is ‘’Business Architecture’’ team. This team is responsible for ensuring business strategies, goals and objective are translated into optimal business process for automation. The team is also responsible for ensuring user requirements are clearly communicated through leading practices such as user of personnas to describe end users of the applications, user stories and customer journeys.

The ‘UX Engineer’ will be part of this Business Architecture team and will be charged with ensuring RA solutions are designed to present best experience for internal and external users. He/she will work with the rest of Data and Technology team to over see design, implementation and adoption of leading UX design tools, frameworks and processes.

Responsibilities:

Ensure adoption of leading UX practices and UX processes defined by RA

Develop Graphical User Interface (GUI) for various applications based customer journeys and business processes

Execution various UX tasks as assigned by the Manager UX and others in the development teams

Develop customer journeys to inform UX strategies for various solutions

Develop and validate various artefacts related to UX such: wire frames, screen flows, etc.

Perform user research through qualitative enquiry, quantitative data analysis and user testing to capture user goals, needs and expectations

Collaborate with key internal stakeholders, Concept Owners, Product

Owners and Customer Success on the identification of UX opportunities and UX gaps in existing solutions

Collaborate with Dev Ops, Architects Product Owners and Developers to implement design solutions.

Hands-on support for ongoing projects by working with solution architects in RA or at development organizations delivering solutions for RA.

Participate in building out a coherent experience across user journeys, and to develop and expand our design system

Champion a customer-centric approach to design and development, advocating for user/customer engagement and empathy

Qualifications:

Demonstrated ability (3 years’) in UX design in a lively software development organization/team

Experience with UX for mobile (Android & Apple) applications and web platforms

Strong visual, interaction, UX design and prototyping background

Relevant experience in User Flows, Journey Mapping and conducting collaborative workshops

Experience with at least one UX design and prototyping tool (Sketch, Figma, Adobe XD...)

Experience with user stories, personas, customer journey mapping or service blueprints

A clear understanding of the existing and future capabilities as well as limitations of HTML, CSS, JavaScript etc.

Experience working with Agile Frameworks e.g. Scrum or SAFE. A certification is a plus.

Fluency in English, both written and oral. Fluency in other languages is a plus. Languages spoken by RA Platforms users include English, Spanish, Portuguese, French and Indonesian.

Experience in use of project management t tools such as jira.

How to Apply

For more information and job application details, see; Rainforest Alliance User Experience (UX) Engineer (Kenya) Jobs in Kenya

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