Radisson Hotel Duty Manager Jobs in Nigeria

Radisson Hotel Duty Manager Jobs in Nigeria

Description

As a Duty Manager, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!

Key Responsibilities

Supports the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest level

Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution

Delivers on plans and objectives where front office initiatives & hotel targets are achieved
Supervises the front office team fostering a culture of growth, development and performance within the department

Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained

Builds and maintains effective working relationships with all key stakeholders

Takes ownership to deliver an effective planned guest engagement programme

Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing followup as required

Requirements

Experience in front office

Strong supervisory and managerial skills with a handson approach and leadbyexample work style

Commitment to delivering exceptional guest service with a passion for

the hospitality industry

Ability to find creative solutions with proven problemsolving capabilities offering support where required

Personal integrity, with the ability to work in an environment that demands excellence, time and energy

Experience of working with IT systems on various platforms

Strong communication skills

How to Apply

For more information and job application details, see; Radisson Hotel Duty Manager Jobs in Nigeria

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