Purechem Manufacturing Limited Manager - Technical Support Service (CCD) Jobs in Nigeria

Job Summary

This position is responsible for providing technical support to the Sales team, promoting & dissemination of technical information to Customers, Distributors, Architects, Engineers,

Contractors, etc, ensure availability of technical services by handling customer queries and quality complaints, provide effective pre and post-sales service, training of sales professionals, gathering competitors information and coordinating with the factory.

Job Description

Provide technical support to Sales team by organizing seminars and product demo and presentation to key customers and distributors

Plan & ensure various technical meets and product demo with key influencers like Architects, Engineers, Contractors, Masons, etc.

Effectively handle quality related complaints and provide adequate After Sales Service.

Carry out various in-house technical training programmes.

Plan and ensure dissemination of technical information to customers through generation of literatures, Demos, mailers etc.

Analyse competitor’s quality.

Nurturing of key contacts.

Training & development of Junior Customer service personnel.

Conducting market research.

Preparation of reports for HO.

Job Requirements

HND / B.Sc in Civil / Structural Engineering.

Minimum of 5 years relevant experience in large construction / building material / construction chemical / infrastructure companies
Excel, Word, Power point

Should have experience in partnering with an executive team, and have a high level of written and oral communication skills.

High level of initiative

and assertiveness, Excellent team skills, Ability to work with a sense of urgency, effectively balancing multiple requests and tasks

Ability to work within a very diverse workplace and environment

Must have strong strategic planning/account planning experience

Proven skill in consumer insight mining

High level of analytical and problem-solving skills.

How to Apply

Interested and qualified candidates should send their CV to:

recruitwithdami@gmail.com using the Job Title as the subject of the mail.

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