Pullman Cape Town City Centre Porter Jobs in South Africa

Pullman Cape Town City Centre Porter Jobs in South Africa



Job Description

  • Be the first point of contact for guests arriving at the property

  • Be required to provide continuing exceptional customer service to all guests throughout their stay

  • Provide helpful and accurate local knowledge to guests in an informative manner

  • Greet and welcome guests upon their arrival with a friendly and professional demeanor.

  • Provide information about hotel facilities, local attractions, and services to enhance guests' stay.

  • Assist in the arrangement of transportation, tours, restaurant reservations, and other guest requests as necessary.

  • Maintain the cleanliness and organization of the concierge desk and surrounding areas.

  • Collaborate with other hotel departments to ensure seamless guest experiences.

  • Offer personalized services to VIP guests and ensure their specific needs are met.

  • Stay updated with the latest information about events, shows, and activities in the area

  • Uphold the hotel's high standards of customer service and professionalism at all times.

  • Other duties as assigned

    Qualifications

  • Diploma in Hospitality Management

  • 2- 3 years’ experience in a premium hotel

  • Possesses strong social and interpersonal skills and ability

  • Manages all guests needs with zeal

  • Carries an eye for detail and an approachable demeanor for all guests and heartists

  • Can remain composed under pressure, makes rational decisions to resolve situations, upholding professionalism

  • Self-driven approach to carry out assigned responsibilities

  • Ensures security and confidentiality of guest and hotel information in accordance to company/country’s data security act

  • Possesses good computer knowledge

  • High level of integrity, enthusiasm, dedication for continuous improvement

  • Embraces change and open-minded in a dynamic work environment

  • Has a broad knowledge of diversity of guests

    How to Apply

    For more information and job application details, see; Pullman Cape Town City Centre Porter Jobs in South Africa

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