Proten International Customer Service Manager Jobs in Nigeria
Proten International Customer Service Manager Jobs in Nigeria
Roles and Responsibilities Delivering a comprehensive service to inquiring customers
Managing Customers account (Key account management)
Keeping a record of customers interaction and details of action taken
Managing a large number of incoming calls and emails
Delivering a comprehensive service to inquiring customers
Organize and participate in events to build community and boost brand awareness
Relay community feedback to relevant internal stakeholders.
Liaise with other departments to stay updated on new marketing initiatives, product and service developments, and to ensure brand consistency.
Devise and implement community communication initiatives.
Qualifications and Skills Set / Values
Bachelor's Degree qualification
At least 3 years of prior relevant experience
Absolute discretion and confidentiality
Maturity, character and cultural intelligence
Drive and ability to work with minimal supervision
Excellent spoken and written communication
Intellect & thirst for knowledge
Computer literacy is a MUST
Attention to detail and ability to keep accurate records & documentation
Good relationship skills and ability to communicate effectively via online channels.
Remuneration
Competitive salary
Health benefits
Housing allowance a year
after confirmation
Laptop, phone and internet allowance
Out-of-station costs will be covered.
How to Apply
For more information and job application details, see; Proten International Customer Service Manager Jobs in Nigeria
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