Proten International Billing Specialist Jobs in Nigeria
Proten International Billing Specialist Jobs in Nigeria
Job Description Billing - Support - Engineer Telecom Billing application support (Telecom BSS / OSS, KYC, Enterprise
Billing Solutions, IT Applications)
Technical Expertise & Hands-on sound knowledge to do Unix/Shell Scripting and MySQL / ORACLE query writing
Working experience on Rating, Billing, Invoicing, 4G LTE, broadband services, FTH, WTTH.
Provide end to end L2/L3 support for billing application modules (Billing Platform for 4G LTE platform and VoLTE)
Support changes carried out by interface applications like CRM, Provisioning, PCRF, OCS and Reporting.
Provide support to Customer Operations team, Internal Users, Revenue Assurance and Business needs
Analysis of Events / Renewals/ Service/System in error, provide workaround solutions
Overall knowledge of the E2Eapplication, systems & solution for their application suite.
Technical specialist for resolving all complex & critical application issues/ challenges faced by the team.
Accountable for meeting & improving SLA & KPIs for their application suite.
Responsible for driving down the incidents, problem, trouble tickets, service request trends,
configurations, Automations, Small Development, backend fixes.
Support on work allocation (shifts, rotas)
Expert in Operational criticality like Backup & restoration, Fraud handling, Revenue sensitive
operations.
Qualifications / Experience
Graduate / Postgraduate qualification
Minimum of 4-6 years of
experience in Telecom Billing and Strong in handling backend systems.
Functional Area: IT Software Application Programming, Operations & Maintenance
Role Category: Operations, Automation, Telecom Billing Domain
Key skills: Unix / Shell Scripting / SQL / My SQL/ORACLE.
How to Apply
For more information and job application details, see; Proten International Billing Specialist Jobs in Nigeria
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