Premier Hospital Credit Control Manager Jobs in Kenya

Premier Hospital Credit Control Manager Jobs in Kenya

Job Purpose

To ensure timely payments from both corporates and individuals’ client while maintaining a high level of customer retention for the organization, thus safeguarding the hospital revenue.

Core Responsibilities

Ensure that credit control team provide outstanding customer service to patients, public and Premier Hospital staff and ensure inquiries and complaints to the department are addressed expeditiously

Dealing with queries and disputes about client bills and amounts to be collected and negotiating payment plans with clients.

Respond promptly and completely to both client and internal enquiries

Supervise and follow up overdue accounts by telephone, email, letter and clients visits within agreed timelines.

Supervise and ensure monthly dispatch of up-to-date statements of account to the insurance and corporate clients to facilitate follow up of amounts owed as per credit policy with the client and ensuring monthly processing deadlines are met.

Collection of monies from all insurance, corporate and individual credit customers as and when it falls due.

Providing monthly collection target report and weekly status report on achieving these targets.

Active supervision and facilitation of insurance and corporate accounts reconciliation process so as to expediently identify amounts to be collected and amounts of bad debt/rejections for proposed write off.

Providing prior month collections targets achievement reports with explanations for the performance.

Ensure that all claim transactions are compliant with Company’s policies

Identify changes in payment patterns and propose action to avert indebtedness Advising management on whether or not to offer the credit services and assisting in the setting up of the credit control system.

Working

with the claims department team as regards insurance and corporate claims and revenues.

Develop the credit management capability within the team

Working closely with marketing department to ensure credit issues are resolved efficiently.

Minimum Requirements/ Qualifications

Bachelor’s degree in business, finance or accounts
CPA (K) and or ACCA

Member of a professional body e.g. CPA (K), ISACA and ICPAK will be an added advantage.

Knowledge of accounting and reporting standards

Minimum 3 years of experience, preferably in healthcare

Able to work under minimum supervision.

Personal Characteristics & Behaviours

Excellent planning and organizational skills

Excellent verbal and written communication skills.

Critical, analytical, and creative thinking to identify and solve problems

Expert knowledge in credit management.

Proficient in Excel and Word and experience with automated accounting systems

Ability to sort, check, count, and verify numbers

Ability to anticipate work needs and follow through with minimum direction

Ability to work independently and with a team in a fast-paced and high-volume environment with emphasis on accuracy and timeliness

Confident, presentable and aggressive

How to Apply

For more information and job application details, see; Premier Hospital Credit Control Manager Jobs in Kenya

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