Portuguese Speaking Customer Service Representatives Jobs in Kenya
Portuguese Speaking Customer Service Representatives Jobs in Kenya
Are you looking for a full time position with flexibility to work from home?
Our client is a multinational insurance company looking for Customer Service Representatives proficient in Portuguese to deliver a high-quality customer centric service offering to clients across the world.
Key Responsibilities
Checking emails and answering the most pressing questions of your key accounts.
Update customers details into the system.
Attend a team meeting.
Keep your customer records up-to-date
Answer incoming calls or call customers.
Recommend improvement on processes.
Rewrite your priority checklist to make sure the deadlines of this week are met.
Required
Proficient in Portuguese. Have a degree (preferably in languages) or similar level by experience and an excellent knowledge of English.
You have experience hires with 2+ years’ experience in a call center or in customer service roles
Possess excellent attention to detail.
An expert in delivering an excellent customer experience.
Quick to learn new software applications.
Have strong interpersonal skills with excellent written/verbal communication skills
A positive thinker who is used to working meticulously against tight deadlines
How to Apply
Applications: talentkenya18@gmail.com
Deadline: 30th October 2020
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