Plaza Premium Group Guest Service Officer - Jobs in Kenya

Plaza Premium Group Guest Service Officer - Jobs in Kenya



Job Responsibilities:
  • Handle Check in Procedure and Follow Admission Instruction
  • Greet, Receive and Bid Farewell Guests at Entrance and Reception
  • Assist Guests With Their Internet Access Requirements, Baggage Arrangement, Shower and Nap Room Booking
  • Carry Out Regular Checks of All Areas of the Lounge.
  • Assist to Promote Various Services and Facilities of Our Airport Lounges to Customers, Ensure Able to Deals
  • With Guest Requests and Complaints Promptly and Effectively
  • Take Care of Lost and Found Items and the Related Documentation.
  • Handle Confidential Information, Including Guest Records, With a High Degree of Integrity.
  • Responsible for Answering the Telephone Line and Taking Appropriate Immediate Action.
  • Maintain Accurate Records Including Cash Flows and Receipts.
  • To Cooperate and Work in a Team for Development, Implementation, Maintenance and Improvement of the Quality Management System.
  • To Undertake Other Jobs Assigned by Supervisor From Time to Time.


    Job Requirements:
  • Form 5 or Above
  • Relevant Experiences in Hotel or Catering is an Advantage
  • Outgoing, Presentable With Good Interpersonal and Communication Skills
  • Good Command of Spoken and Written English
  • Able to Work Independently and Under Pressure
  • Shift Duties Are Required
  • Work Location : Airport



    How to apply
    For more information and job application details, see; Plaza Premium Group Guest Service Officer Jobs in Kenya


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