Platinum Credit (U) Tele sales Officers Jobs in Uganda

Platinum Credit (U) Tele sales Officers Jobs in Uganda

Job Details

To procure sales through telephone communication

Key duties/responsibilities:

To enhance customer service and company image.

To interest customers in taking repeat loans from Platinum Credit (U) Ltd.

To get referrals from existing customers for more customers.

To process loans for customers who are contacted and express interest in loans.

To help grow retail sales for our branches by referring to them customers contacted within their regions.

Demonstrate and deliver professional, effective and efficient customer service.

To make after sales courtesy calls to establish customer satisfaction.

To procure sales in the various products offered by the company.

Customer retention service

Winning back churned customers/inactive customers

Onboarding new customers

Any other duties as may be assigned from time to time.

Required Qualifications and Work Experience:

A minimum of Diploma in sales, marketing or a business-related field from a recognized institution.

Ability to close sales

Ability to resolve customer complaints relevant to PCL

At least six (6) months experience in Tele-Sales.

Knowledge of Office Administration.

Minimum age 23 years

old and Maximum of 30 years old.

Other attributes

Above average people skills/soft skills (includes listening skills, stress management)

Analytical capabilities for report writing purposes

Integrity and ability to both work in and lead a dynamic team

Verbal and written communication skills.

Good knowledge of company credit/lending policy

Team player who can manage people efficiently in a changing environment.

Good computer and database skills

Ability to plan, multi-task and manage time effectively





How to Apply

To apply, submit your application, detailed CV and testimonials to the address below;
The Human Resource Manager;
Platinum Credit (U) Ltd
Send your application by; Email to: careers@platinumcredit.co.ug

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