Platinum Credit Relationship Officer-Logbook Finance Product Jobs in Uganda

Platinum Credit Relationship Officer-Logbook Finance Product Jobs in Uganda

Job Description

Vacancy title:
Relationship Officer-Logbook Finance Product

Type: Full Time, Industry: Financial Services , Category: Administrative & Office

Jobs at:

Platinum Credit (U) Ltd

Deadline of this Job:
15th November 2019

Duty Station:
Within Uganda , Kampala , East Africa

Summary

Salary: Not Disclosed

Job Details:

Position: Relationship Officer-logbook Finance Product (1 Position)

Company: Platinum Credit (U) Ltd

Location: Head Office, Kampala

Job details:

The overall job purpose: Effective & efficient communication with customers to achieve customer satisfaction, timely loan repayments and repeat business.

Key duties/responsibilities:

Develop and oversee relationships with clients to ensure top level service is provided to clients.

Perform as key contact point for portfolio of clients dealing with routine matters throughout range of services and products.

Consistent and frequent communication with clients providing complete, concise account information and guidance.

Addressing customer concerns and complaints.

Design and implement techniques for educating old and new customers on the benefits of existing and new products or services.

Ensure assigned portfolio is performing as per company’s set targets.

Ensure retention of customers with at least 40% of repeat business from assigned portfolio.

Ensure collections performance target of 90% and above for your portfolio.

Required Qualifications and Work Experience:

Degree in Business Administration or any other relevant field.

1-2 years proven experience in Debt Collections preferably in Financial Institutions.

Knowledgeable about Asset Finance.

Computer knowledge.

Customer Care Experience.

Must possess leadership and supervisory skills.

Excellent numerical and analytical skills.

Excellent interpersonal and communication skills.

Job Skills: Not Specified

Job Education Requirements: Degree

Job Experience Requirements: 1-2 years

Job application procedure

To apply, submit your application, detailed CV and testimonials to the address below;
The Human Resource Manager;
Platinum Credit (U) Ltd
Send your application by
Email to: info@platinumcredit.co.ug ,
Deadline: 15th November 2019