Planhotel Hospitality Group Information Technology Manager Jobs in Kenya

Planhotel Hospitality Group Information Technology Manager Jobs in Kenya

Job Type: Full Time

Qualification: BA/BSc/HND , Diploma

Location: Nairobi

Job Field: ICT / Computer

Summary of Responsibility

We are looking an IT Manager who will be responsible for the day-to-day support of all IT systems, business systems, office systems, computer networks, and telephone systems throughout the hotels/resorts.

Principal Duties and Responsibilities

Maintain the local area network

Maintain the server, office computers and printers

Hardware and software installation and upgrading to the computers

Give the new connection to the users

Provide technical support to the users

Administer day to day operation network and server

Update anti-virus definition files

Installing new work stations

Input and maintain IP addresses

Provide network access to the staff

Recommendation about purchasing of technology resources

Load all required software

Responds courteously and efficiently to queries and problems from guests & system users.

Responsible for smooth functioning and co-ordination of vendors for Guest Internet,

Property Management Systems - PMS, Point of Sale - POS, IPTV, Telephony systems and other software vendors.

Prepare & Implement Preventive Maintenance Schedule for all IT hardware & Software.

Manage leadership in the establishment of project scope, technical strategy, cost, budget and staff support requirements with new IT initiatives.

Managing Disaster Recovery Process and ensuring regular daily backup is taken. E.T.C

Requirements

Degree or Diploma in Information Technology field.

Along with In depth knowledge of Microsoft Operating systems.

Applicable Microsoft certifications: MCSA, MCTS or MCITP for Windows Server, MCDST for workstations.

Experience with the Hospitality related applications and or systems (PMS, POS, Key card, PBX, Voice mail).

A minimum of five (5) years of experience in Hospitality, Operations, and IT support roles.

Along with minimum of two (2) years of Supervisory / managerial experience.

Prerequisites

Excellent communication and listening skills.

Ability to work under pressure.

Excellent organizational and prioritization skills, attention to detail, and problem-solving skills.

Must be mature, pleasant, courteous, cooperative and an enthusiastic team player who displays good human relations’ skills.

Must be flexible in working hours, including weekends, evenings and holidays.

How to Apply

For more information and job application details, see: Planhotel Hospitality Group Information Technology Manager Jobs in Kenya

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