Phillips Outsourcing Services IT Support Specialist Jobs in Nigeria
Phillips Outsourcing Services IT Support Specialist Jobs in Nigeria
ResponsibilitiesProviding IT assistance to staff and customers.
Training end-users on hardware functionality and software programs.
Resolving logged errors in a timely manner.
Monitoring hardware, software, and system performance metrics.
Teleconferencing setup and support.
Maintaining databases and ensuring system security.
Documenting processes and performing diagnostic tests.
Keeping track of technological advancements and trends in IT support.
Job Requirements
A Bachelor's Degree in Computer Science, Information Technology, or Computer Engineering
3-5 years of experience as an IT support specialist.
Knowledge of cloud computing.
Knowledge of the functionality of the Active Directory.
Proficiency in the use of Microsoft office/O365/M365 tools (adv. Excel is an added advantage, not must).
Exceptional ability to provide technical support and resolve queries.
In-depth knowledge of computer hardware, software, and networks.
Ability to determine IT needs and train end-users.
Proficiency in IT helpdesk solution.
Experience in documenting processes and monitoring performance metrics.
Advanced knowledge of database maintenance and system security.
Ability to keep up with technical innovation and trends in IT support.
Good interpersonal relationship with IT manager
other staff and departments
Good communication and presentation skills
How to Apply
Interested and qualified candidates should send their CV to: recruitment@phillipsoutsourcing.net using the Job Title as the subject of the mail.
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