PFI Capital Limited Customer Service Representative Jobs in Nigeria

PFI Capital Limited Customer Service Representative Jobs in Nigeria


About the job

  • The ideal candidate loves talking to people and proactively solving issues.

    Responsibilities

  • Communicate with customers via all channels

  • Respond promptly to customers' enquiries

  • Perform customer verification

  • Provide knowledgeable answers to questions about product, pricing and availability

  • Work with internal departments to meet customer's needs

  • Maintain customer database

  • Compile reports on overall customer satisfaction.

    Qualifications

  • At least 1 - 2 years' of relevant work experience

  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills

  • Ability to multi-task, organize, and prioritize work.

    How to Apply

  • Interested and qualified candidates should send their CV to:

  • hr@pfi-ltd.com using the "Job Title" as the subject of the email.


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