Personal Trust eBusiness Officer Jobs in Nigeria

Personal Trust eBusiness Officer Jobs in Nigeria

Job Summary
The E-business Officer is responsible for the alignment of e-business strategies with the short and long terms goals of the bank. The job holder ensures the support and growth of e-products and services in order to achieve the digital transformation vision of the bank.

Duties and Responsibilities

Increase the profitability of e-business by achieving e-business budget.

Assist the Head of eBusiness on project implementation within budget and set time frames.

Comply with operating manuals / procedures for e-products operations.

Comply with strategies to increase the bank’s market share by growing the number of active users of e-business solutions.

Manage each channel as a business, focusing on service delivery income streams and costs Manages all self-service channels including websites, applications, software’s etc.

Supervise Cards, and mobile money operations of the bank.

Ensure customers’ disputes/claims regarding e-channel transactions are resolved within TATs.

Ensure reconciliation of ledgers and settlement of transactions.

Ensures fees due to the bank are received from third parties as and when due.

Provides user support for the core banking and alternative banking channels.

Implement security measures to protect systems and infrastructure.

Report all suspicious or fraudulent activities to Compliance.

Flexibility to carry out any other task as requested by Management

Qualifications

HND / BSc / in IT or Computer Science

Evidence of completion/ exemption of/from NYSC

Evidence of completion of Microfinance Certification program.

Experience:

Minimum of five (5) years’ experience in e-commerce in a bank

Skills:

Channel Management.

E-Banking Business Savvy.

IT security and operations.

Business Acumen.

Product Development.

Ability to multi task and meet tight deadlines.

Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.

Strong strategy and implementation skills.

Proficient in the use of MS Office suit.

How to Apply

Interested and qualified candidates should send their CV to: recruitment@personaltrustmfb.com using the Job Title as the subject of the email.

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