Pedros Flame Grilled Chicken Operations Manager Jobs in South Africa

Pedros Flame Grilled Chicken Operations Manager Jobs in South Africa



Duties and Responsibilities:

  • Handling all operational issues of stores.

  • Ensuring quality control and optimal compliance with PEDROS Standard Operating Procedures.

  • Conducting store audits and highlighting critical issues for action within a specified time period.

  • Set guidelines for stores to ensure effective monitoring of turnovers, food costs, and operational expenses in order to maximize net profitability.

  • Maintain food costs in region at set benchmarks and to achieve required gross profit margins.

  • Assisting stores with meeting sales and GP% targets, including motivating staff to do so.

  • Overseeing stock control and preparation of stock reports.

  • Follow through on weekly upselling initiatives to increase store ticket averages and turnovers.

  • Assisting franchisees in trouble shooting and areas to focus on.

  • Attending to customer complaints and implementing corrective processes at stores.

  • Ensuring stores compliance with health and safety regulations.

  • Attending to staff disciplinary issues and conducting disciplinary hearings at store level.

  • Weekly reports on stores compliance, turnover against budget, labour and purchases. Weekly planner and action plan.

  • Work within a team and drive the brand forward.

    Requirements:

  • Minimum 5 years operations management experience of overseeing minimum 5 stores required.

  • Must have worked within the QSR industry.

  • Own vehicle required.

  • GAAP/ Micros experience and knowledge.

  • Management skills.

  • Organizational skills.

  • Customer Service and good verbal communication skills.

  • Problem-solving skills.

    How to Apply

    For more information and job application details, see; Pedros Flame Grilled Chicken Operations Manager Jobs in South Africa

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