Pay TV Quality Control Assistant Jobs in Nairobi, Kenya

Pay TV Quality Control Assistant Jobs in Nairobi, Kenya

Roles and Responsibilities
  • Receiving, sorting and grouping of faulty devices returned
  • Physical Testing of devices and enumerating the list of faults found on CRM
  • Scheduling the devices for repairs, using their respective order numbers
  • Performs regular stock counts and keeping up-to-date record of all devices
  • Conducting quality inspections after repairs by physical testing each gadget and updating observations and findings in SAP

    Producing Q.C reports on:

  • Monthly P.O reconciliation for decoder repaired
  • Escalating all service serials at all branches and agents across the country
  • Generating monthly reports for scrapped materials
  • Generate annual warranty information for all materials at end of the financial year
  • Ensuring that all worn out devices and parts are marked as scrap and sent to disposal after approval
  • Supporting other departments such as Customer service
  • Perform a physical count every month for the materials that are at the Service Stock plants

    Skills and Qualifications
  • Must have a Degree
  • 1-2 years of related experience in quality control
  • Attention to detail and a passion for excellence
  • Ability to move with speed
  • Strong organization and planning skills
  • Those who have worked for Multichoice Kenya will be given priority

    How to Apply
  • If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Quality Control Assistant) to ida.kibunja@cdl.co.ke and copy cvs@cdl.co.ke before 28th August 2019.
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