PAX insurance IT Support Officer Jobs in Uganda

PAX insurance IT Support Officer Jobs in Uganda

Job Details

Position Description

The incumbent will provide delivery and second level technical support at the They will maintain the computer networks of all types, providing technical support and ensuring the company software & hardware runs smoothly, as they monitor and maintain all computer systems, installing and configuring hardware and software as well as solve technical problems.

Main responsibilities

To provide first line assistance to users when problems with systems

Installing and configuring computer hardware, software, systems, networks, printers, and scanners

Monitoring and maintaining computer systems and networks.

Responding in a timely manner to service issues and requests

Providing technical support across the company (this may be in person or over the phone)

Setting up accounts for new users

Repairing and replacing equipment as necessary

Testing new technology

Possibly training junior staff

Tasks and duties

Technical user support.

Assessing issues and prioritising accordingly.

Network administration.

Hardware and software installation.

Desired Experience

Bachelor of Science Degree in Engineering, Computer Science, IT, Telecommunications, or related field

3/4 years Relevant Work Experience

Graphics designing

Experience in Business Requirements gathering and analysis.

Certification in Database Administration or Development




Level of Education

Bachelor Degree



How to Apply

Candidates who meet the requirements should submit their CV and cover
letter to: recruitment@paxinsurance.co.ug

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