Passnownow.com Customer Service Intern Jobs in Nigeria

Passnownow.com Customer Service Intern Jobs in Nigeria


Description

  • We are seeking to hire a Customer service Intern to professional respond to calls and queries from clients.

    As a Customer Intern, your duties will be:

  • Excellently communicate directly with customers either by telephone, electronically or physically.

  • Swiftly respond to customer inquiries.

  • Professionally handle and resolve customer complaints.

  • Responding and putting clients through on their subscription activation and other issues that may arise.

  • Direct requests and unresolved issues to the designated resources.

  • Providing an impeccable service to clients in order to retain them.

  • Record details of inquiries, comments, complaints as well as actions taken.

  • Maintain customer databases.

  • Communicate and coordinate with internal departments.

  • Follow up on customer interactions.

  • Provide feedback on the efficiency of the customer service process.

  • Follow-up of customer experience.

    Requirements

  • Bachelor's Degree

  • Minimum of 0-1 year work experience.

    The Skills needed for the role are:

  • Great Interpersonal skills.

  • Excellent Communication skills- verbal and written

  • Good listening skills.

  • Problem-solving.

  • Great attention to detail and accuracy.

  • Customer service orientation.

  • Stress tolerance.

    How to Apply

  • Interested and qualified candidates should send their CV and Cover Letter to:

  • rise@risenetworks.org using the Job title as the subject of the email.


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