PalmPay Fund Transfer Specialist Jobs in Nigeria

PalmPay Fund Transfer Specialist Jobs in Nigeria



Responsibilities

  • Treatment of erroneous transfer, fraudulent and non-receipt of fund

  • Placing a hold on funds based on an erroneous and fraudulent transfer

  • Attend to all queries from clients on dispute issues and ensure they are resolved promptly

  • Management of DRS process and portal.

  • Engagement with other banks' NIP and Compliance teams for resolution

  • Ensure customers’ complaints are properly reviewed before engaging the banks.

  • Reviewing the settlement report against funds in customers’ accounts,

  • Follow up on the status of all transactions treated to ensure that they are all successfully processed into beneficiary’s accounts.

  • Engaging NIBSS for status confirmations of claims

  • Maintain a proper record of all transactions disputed.

    Qualifications

  • Bachelor's Degree in Finance, Business, or a related field.

  • Prior experience in fund transfer or a related financial role.

  • Strong knowledge of financial regulations, including AML and KYC requirements.

  • Proficiency in using financial software and systems for fund transfers.

  • Excellent attention to detail and accuracy in handling financial transactions.

  • Exceptional communication skills, both written and verbal.

  • Strong problem-solving and analytical abilities.

    How to Apply

    For more information and job application details, see; PalmPay Fund Transfer Specialist Jobs in Nigeria

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