Owens & Xley Consults Operations Manager Jobs in Nigeria

Owens & Xley Consults Operations Manager Jobs in Nigeria


Key Responsibilities

  • Manage, monitor, and review daily business operations.

  • Manage the business Social Media platform
    Create daily content for online sales

  • Review, oversee financial activities and send monthly report.

  • Maintain positive client relationships and drive new acquisitions.

  • Implement organizational goals, procedures, and policies.

  • Identify improvement gaps and implement corrective measures.

  • Handle and resolve all customers' complaints

  • Process customers' payments

  • Respond to all enquiries

  • Model and promote great customer service

  • Ensure that both your own personal sales contribution and that of your team meet and exceed performance goals set

  • Ensure Sales Executives are collecting relevant customer data to assist in relationship building and using data to tailor future, personalized shopping experiences

    Store Management

  • Ensure that the store is clean and ready for opening

  • Ensure that the utilities are available and adequate

  • Supervise the security personnel

  • Maintain inventory by implementing purchasing plans and staying in contact with vendors and stockists

  • Ensure adherence to opening and closing procedures

  • Ensure availability of products by informing production manager ahead of time; maintaining inventories to avoid stock out etc.

  • Identify & resolve urgent issues with discretion.

    Initiate changes to improve the business
    Facility Management:

  • Ensure that all fittings and fixtures are working optimally

  • Plan and supervise all maintenance and repair works

    Educational Qualification

  • B.Sc in Business Management, or any related discipline

    Experience

  • 2 years' experience in a similar role

  • Experience in the retail industry a plus

    Skills and Abilities

  • Proven integrity

  • Highly analytical, driven
    and focused.

  • High level of professionalism;
    Networking, prospecting and persuasion skills with the ability to identify the needs and challenges of clients.

  • Must have knowledge of business process and functions (finance, HR, procurement, operations etc.)

  • Proficient user of MS Office (MS Excel in particular)

  • Must be able to prepare management reports and correspondence

  • Good initiative, time and stress management skills

  • Leadership and organizational abilities

  • Interpersonal and communication skills

  • Problem-solving attitude

  • Keen eye for detail

  • Preferably lives within Island axis

    Application Closing Date

  • 28th August, 2020.

    How to Apply

  • Interested and qualified candidates should forward their CV to: recruitment@owensxley.com using the position as subject of email.

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