Outright Consultancy Limited Operations Manager jobs in Zambia

Outright Consultancy Limited Operations Manager jobs in Zambia


Job Description

  • At Outright Consultancy, we owe our success to the efficiency of our organizational processes.

  • To help maintain and grow this standard, we’re seeking an experienced operations manager to oversee daily activities.

  • As an ideal candidate, you’ll have a sharp business mind and proven success managing multiple departments toward maximum productivity. You’ll be highly skilled in human resources, finance, and IT management.

  • Additionally, you’ll display a proven ability to develop and maintain an environment of trust, diversity, and inclusion within your team. Your ultimate responsibility is to increase our operational efficiency in the Y department.

    Objectives of this Role

    • Maintain constant communication with management, staff, and vendors to ensure proper operations of the organization

    • Develop, implement, and maintain quality assurance protocols

    • Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity

    • Actively pursue strategic and operational objectives

    • Ensure operational activities remain on time and within a defined budget

    • Track staffing requirements, hiring new employees as needed

    • Oversee accounts payable and accounts receivable departments

    [Daily and Monthly Responsibilities

    • Lead, motivate, and support a large team within a time-sensitive and demanding environment, including setup and implementation of career development plans for all direct reports and problem resolution

    • Manage timely data collection to update operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service

    • Partner with cross-functional support teams in improving
    the proprietary tools and systems

    • Work closely with legal and safety departments to make sure activities remain compliant

    • Oversee materials and inventory management

    • Conduct budget reviews and report cost plans to upper management

    Skills and Qualifications

    • Bachelor’s degree in Operations Management, business administration, or related field

    • 2+ years’ proven experience in an operations management position

    • Strong budget development and oversight skills

    • Excellent ability to delegate responsibilities while maintaining organizational control of center operations and customer service

    • Highly trained in conflict management and business negotiation processes

    • Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook)

    Preferred Qualifications

    • Working knowledge of management software programs, including NetSuite, QuickBooks, and CenterPoint Payroll

    • Strong IT skills, including database development

    • Multiple years of financial and account reporting

    • Bilingual communication skills (local languages)

    How to apply

  • Applicants should send their resumes to

  • sales@outright.co.zm with the job title as the email subject before 30th September 2021. Only shortlisted candidates will be contacted.




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