Oriel Kenya Branch Business Supervisor Jobs in Nairobi

Oriel Kenya Branch Business Supervisor Jobs in Nairobi

Oriel Kenya is the sole importer and distributor of the Monroe Shock absorbers in East Africa. It is also a division of ECTA Group Ltd. Oriel operates a network of branches across the country offering logistical support to the retail and fitting centers.

Our product and service range includes suspension solutions, auto-service and repairs, while our brand portfolio include Monroe shock absorbers, King Springs, OBK coil springs, JFBK brake pads, Micro filters and Subaru genuine parts.

We are seeking to recruit a motivated and self-driven professional to fill in the position of Branch Business Supervisor in our Nairobi office.

Branch Business Supervisor

Reporting to the Sales, Networking & Development Manager, the job holder will have the overall responsibility of leadership and business growth in the assigned branch through aggressive customer acquisition and growing market share of Oriel product portfolio.

Principal Accountabilities:

Business Development and Sales

Plan and implement sales strategies within the branch

Responsible for achievement of overall sales targets (monthly/quarterly/annual) for the branch

Maintain existing accounts, obtains orders, and establishes new clients

Exhibit products and services to existing/potential customers and provide best solutions vs needs

Coordinates sales effort with marketing, finance, technical and logistics teams

Customer Focus

Regular communication with customers to increase customer satisfaction

Resolves customer complaints by investigating problems and giving suitable solutions

Preparing reports on customer feedback and market intelligence with recommendations

Carry out customer education on importance of using genuine parts

People Management

Direct and coordinate overall staff operations of the branch unit

Set employee goals and objectives and monitor performance

Organize and manage business meetings within the branch

Establish systems and procedures that ensure that staffs are informed about the business directions and their expectations.

Supervise all sections to ensure they are working efficiently and in tandem with overall business objective and ensure the

business unit complies with company policies

Branch Administration

Oversee stock control, stock levels and stock reconciliation

Approving stock orders and supply management
Forecast future stock needs and orders and ensure they are in line with financial goals

Ensure that the company’s assets are adequately safeguarded from abuse or loss, and fully utilized in the interest of the business improvement and development

Business Reporting

Prepare clear and timely monthly performance reports and proposals to the line Manager

Prepare reports for senior management and attend business review meetings

Assess the performance of the business unit against the business’s goals and plans

Follow up on concerns raised from the monthly reports

Key Performance Indicators

Revenue generation – achievement of branch sales target as per set sales budget

Quality operational standards within the branch

Excellent customer service in the branch
People management

Accurate reporting on market intelligence and feedback

Facility utilization and maximization

Key Skills and Qualifications

Degree/Diploma in business or engineering field

Minimum of 3 years’ experience in a supervisory role

Prior experience in sales role preferably in automotive industry

Possess strong business acumen

Ability to attain targets & get things done

Ability to lead and develop people

How to Apply

Interested candidates are requested to forward their updated CVs stating their current, and expected remuneration to jobs@orielkenya.com by 31st January 2019 and clearly indicating the subject heading “BRANCH BUSINESS SUPERVISOR”.

Only shortlisted candidates will be contacted.

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