Operations Officer Kenya Jobs Co-operative Bank

Operations Officer Kenya Jobs Co-operative Bank

We believe each customer interaction is an opportunity to delight, engage and inspire. By listening well to our customer needs then promptly meeting these needs, we can make quick wins with our customers.

In the long run, consistent service experience would raise customer loyalty and build an enviable service brand for the Bank. Building this environment starts with YOU!

You are a natural facilitator who is driven, organized and detail oriented. You excel in program/ project management and can communicate with ease at all levels

You are adept at facilitating actions and resolving conflicts by managing through relationships with a positive influence. You thrive in an ambiguous environment and display grace even under fire. If this sounds like you then consider this exciting opportunity.

Reporting to the Manager Remittances, within Diaspora Banking, the Operations Officer will be charged with the responsibility of providing support to the various agents in issues regarding remittances in a timely and efficient manner. He/she will act as a liaison for all the stakeholders in order to provide seamless service to the customers.

Job Responsibilities